Thursday, April 03, 2025

Scheduled Maintenance: Connect Tunnel VPN Unavailable on April 3 from 8 p.m. – Midnight

The Connect Tunnel VPN client will be unavailable for system upgrades on Thursday, April 3, from 8:00 p.m. to midnight.  During this time, any system that requires a Connect Tunnel VPN connection, including AppNav, will also be inaccessible.

Saturday, March 01, 2025

Microsoft Login Issue

 Microsoft is experiencing technical difficulties logging into the O365 environment and are working to resolve this issue as quickly as possible.  We are aware @udmercy.edu accounts are affected and are monitoring their progress.


Thursday, February 27, 2025

Banner Upgrades - March 1 from 12:30 a.m. – 12:30 p.m.

On Saturday, March 1 from 12:30 a.m. – 12:30 p.m., Banner will be offline while system upgrades are installed.

Monday, January 13, 2025

Corktown Clinic - Floors 3 & 4 Networking Down

ITS is working to restore access as quickly as possible to this area.

Tuesday, December 10, 2024

Office 365 on the Web - User may experiencing login issue

Microsoft is investigating a widespread and ongoing Microsoft 365 outage impacting Office web apps. Users who use the link provided on their My Portal page may need help to sign in. It is suggested you try to log in using this link https://portal.office.com/

All status information will be updated as it is made available to us.

ITS



Monday, December 09, 2024

Corktown WIFI Cert Issue

ITS is working to resolve a certificate issue experienced by users on our WIFI environment.  We hope to have this resolved as quickly as possible.

Friday, November 08, 2024

Banner Upgrades - November 9 & 10

Banner will be offline while system upgrades are installed during the following windows:
•    Saturday, November 9, 12:30 a.m. – 10:30 a.m.
•    Saturday, November 9, 11:00 p.m. – Sunday, November 10, 9 a.m.