My Portal/Banner/Cashnet Up

All services are back online at this time.

My Portal/Banner/Cashnet Down

Please be advised the my.udmercy.edu portal, Banner and our CashNet system are temporarily down.  ITS is working to restore service ASAP.

Holden CATV Service Down

ITS is working to restore CATV service ASAP.

McNichols Internet Connection Maintenance - September 24, 2024 after 10:00 PM for just a few minutes

There will be a very brief outage this evening, September 24, 2024, after 10:00 PM while the ITS department applies security and maintenance patches to our primary McNichols firewall.  Access to services from offsite to McNichols housed services will be temporarily unavailable during this very brief period.

We apologize in advance for the inconvenience.

 

ITS

 

McNichols Internet Connection Maintenance - September 18, 2024 6:00 AM for 10 Minutes

Wednesday morning at 6:00 AM there will be a brief 10-minute network outage while the ITS department applies security and maintenance patches to our primary McNichols firewall.  Access to services from offsite to McNichols housed services will be temporarily unavailable during this very brief period.

We apologize in advance for the inconvenience.

ITS

Zoom - Please change your password

Zoom is recommending all users change their Zoom password to something different and unique.

 

To reset your Zoom password, open a web browser and go to the Zoom website and use the forgot password feature.

 

ITS encourages you to do this.

 

ITS

Multiple Variations of Phishing Messages

 Over the past several hours, multiple variations of phishing emails have been sent from compromised @udmercy.edu accounts.

Users using the web client should mark these as phishing emails.

Know they are not legit.

The University does not need you to confirm or verify your account as we base account access from your registration or employment status.