Saturday, July 22, 2023

Services Down for Move to Cloud - July 22-28

As part of Detroit Mercy’s ongoing effort to modernize our IT infrastructure, many of Detroit Mercy’s on-premise systems will be moving to the cloud.  

The following applications will be unavailable beginning Saturday, July 22 and will be back online the evening of Friday, July 28:

  • Personal Profile and Self-Service links in https://my.udmercy.edu
  • Parking Permit Systems
  • Employee Directory
  • Banner (Self-Service and AppNav)
  • BDMS
  • Argos
  • Evisions

Email, Blackboard, the ID card system, and other services will remain active.  However, data feeds that populate new information into these systems will not be running during the scheduled downtime.  

If you experience issues after the downtime, please reach out to the ITS Help Desk at 313-993-1500, https://hd.udmercy.edu, or helpdesk@udmercy.edu. 

Wednesday, July 12, 2023

McNichols, Novi and Corktown Internet Connection Issues

One of our Internet Service Providers has reported technical issues that are impacting some of our internet connections on the McNichols, Novi and Corktown campuses.  ITS is working with the ISP to resolve the issue quickly as possible.

Corktown WIFI Issue

ITS is investigating an issue with the Corktown WIFI network this morning.

Thursday, July 06, 2023

Riverfront Internet Connection - Degraded

Riverfront on campus internet is operating at a slower speed while we work with the ISP to repair a broken fiber connection located offsite.