On Sunday, March 19 from 7 a.m. - 1 p.m., Banner will be offline while ITS works to install system upgrades.
Sunday, March 19, 2023
Tuesday, March 07, 2023
Maintenance Scheduled - Argos
On Thursday, March 9, 2023 Argos will be offline while ITS performs maintenance work. Check back often as a notice of completion will be provided here. We apologize for any inconvenience and appreciate your understanding.
Maintenance Scheduled - Kace Help Desk Ticket System
On Saturday, March 11, 2023 the Help Desk's service request ticket system will be under maintenance from 10:00 AM until 12:00 PM. We apologize for any inconvenience and appreciate your understanding.
ITS Help Desk
Friday, February 17, 2023
RESOLVED - Internet access unavailable - School of Law/Riverfront Campus
Internet service has been restored.
Users may need to reboot their device to establish a new connection.
The School of Law Riverfront campus is experiencing an internet outage.
Our team is aware of the issue and are working diligently to locate the cause and restore service.
There is no ETA at this time.
Check back often as updates will be posted as they are made available.
Tuesday, February 14, 2023
Planned Network Outage - This Thursday 11:59 PM through Friday 4:00 AM
Please be advised this Thursday evening starting at 11:59 PM and running through Friday morning up to 4:00 AM, the University’s network will temporarily be down while our network contractors and in-house team re-route our main network connections from one building to another.
All off-campus access to internal resources will be down during this time including access to our WWW environment.
All On-campus access to outside services will be down including access to Blackboard, O365 and other hosted services.
Off-campus users will be able to access Blackboard, O365 and hosted services from offsite.
On-campus university phones and CATV services will remain available during this time.
We apologize in advance for the inconvenience. Updates will be posted to our outage blog at: https://udm-its.blogspot.com.
Thursday, February 09, 2023
ITS Help Desk ticket system upgrade scheduled for 2-18-23
The ITS Help Desk ticketing system will undergo an upgrade on Saturday, February 18, 2023, at 10:00 AM. The upgrade is expected to take 4 hours with the site becoming available again at approximately 2:00 PM.
Any updates will be posted here.
Sunday, January 29, 2023
Unexpected Power Outage on McNichols Campus - Some Services Down
ITS is working with Facilities to restore services. Some solutions will be down until power is restored.
Saturday, January 14, 2023
Banner Upgrades - January 14, 7 a.m. - 12 p.m.
On Saturday, January 14 from 7 a.m. - 12 p.m., Banner will be offline while ITS works to install system upgrades.