Thursday, January 25, 2007

Jupiter is UP

Jupiter problem has been resolved.

Jupiter Reported Down

ITS-Networking now working on it.

Internet service up 01/25/07 11:25 a.m.

Due to equipment failure University Internet Services were down for a short time.

Monday, January 22, 2007

Advancement Server Reported Down

Server reported down. Network team paged.

Exchange Reported Down

...reports as of Friday report that it was down. ITS-Networking now working on it.

Advancement RaiserEdge not available 01/22 8:00 a.m.

Wednesday, January 10, 2007

Weblink is online at 4:15 PM

Weblink is available again as of 4:15 PM. It is running on the backup box so it may be slower than usual. SHamilton

Weblink is having technical problems - back up soon

Weblink is currently having technical difficulties. It will be back online as soon as possible.
Steve Hamilton

Friday, January 05, 2007

Yahoo Issue Resolved

After much work to bring this issue to a close, ITS-Networking has implemented a solution that we believe will result in the delivery of e-mail from the @udmercy.edu and @students.udmercy.edu accounts to @yahoo.com accounts.

In working to resolve this issue, it has been discovered that Yahoo has changed their policy for receiving messages and only accepts a certain number of messages at a time per sending domain.

Messages sent to Yahoo sit in a queue until delivered or time-out after a 2-4 hour period of failed delivery time.

To ensure @udmercy.edu and @students.udmercy.edu messages are delivered to Yahoo, all @yahoo.com messages are placed in a "persistent queue" that is not scheduled to time-out after several hours of attempts to deliver the message.

For Yahoo recipients incoming messages may be delayed.


All Yahoo recipients should be encouraged to add your @udmercy.edu or @students.udmercy.edu e-mail account to their address book. Taking this step, will ensure an @udmercy.edu message or @students.udmercy.edu message arrives in the inbox and not in the built-in Yahoo SPAM box.

If a Yahoo recipient reports to you that they have yet to receive your message, please ask them to check their SPAM folder for it and click the "this is not spam" button. Also, ask them to add your address to their address book.

Internet E-Mail

Internet e-mail was held in queues between 3pm and 4pm...all queued messages were delivered by 4:05pm.

Weblink and Apecs are Available

Weblink came up yesterday afternoon and is running on a temporary server. The permanent server is being worked on today. You will continue to be able to use Weblink during this time. Apecs was delayed this morning as the backup job was waiting for a tape and held up the start of casts. SHamilton

Internet E-Mail

Internet e-mail was held in queues between 2am and 4am...all queued messages were delivered by 5am.

Wednesday, January 03, 2007

Weblink is still down .. Being moved to a new server

I am working on moving Weblink to a new server. I believe I am close but I cannot predict what time it will come up. Sorry for the inconvenience. SHamilton

Weblink Down - It is being worked on

Weblink is down - It is currently being serviced by IT personnel. We will have it available as soon as possible.

Weblink is down - will be us shortly

Weblink is down and is expected to be up shortly. Sorry for the inconvenience. SHamilton

Tuesday, January 02, 2007

Weblink was down briefly at 2:37 PM to reboot

Weblink was unavailable for about 5 minutes commencing at 2:37 for the purpose of rebooting. SHamilton