Wednesday, August 25, 2021

McNichols Campus Down

We are receiving reports networking on the McNichols campus is down.  ITS is investigating.

 

Tuesday, August 17, 2021

McNichols WIFI Issues

Connections to McNichols WIFI appear to be good but service beyond is not.  ITS is investigating.

 

McNichols WIFI Issues

Connections to McNichols WIFI appear to be good but service beyond is not.  ITS is investigating.

 

McNichols WIFI Issues

Connections to McNichols WIFI appear to be good but service beyond is not.  ITS is investigating.

 

McNichols WIFI Issues

Connections to McNichols WIFI appear to be good but service beyond is not.  ITS is investigating.

 

McNichols WIFI Issues

Connections to McNichols WIFI appear to be good but service beyond is not.  ITS is investigating.

 

Saturday, August 14, 2021

Change to Blackboard Logins Starting Saturday 8/14

Please be advised Blackboard may not be available until 3:00 PM (as previously announced).

 

Beginning Saturday August 14, you will log into Blackboard using your Detroit Mercy Office 365 username and password – the username and password you use to log into your email.

Blackboard will be unavailable Saturday August 14th from 9AM until 3PM as this change is implemented.

 

 

Once the change is in place

When you visit https://blackboard.udmercy.edu you’ll be presented with the same login page you see when going to your email. If you have already logged into your email before going to Blackboard, you’ll be sent directly to your Blackboard courses list.

Because anyone signed into Blackboard will also be signed into the University’s Office 365 services, students and faculty can move seamlessly between Office 365 applications and Blackboard. This means, for example, that when folks click a Blackboard link to a Stream video they will be taken straight to the video – no additional login required. Faculty will also be able to embed videos from Stream instead of linking to them, without worry that students will see a message that they need to log in to see the video. Access to Teams meetings or OneDrive files that require an @udmercy.edu login to view or edit will be similarly streamlined.

Best of all, because Blackboard authentication will now be hosted off-campus, Blackboard will be accessible even if the McNichols campus suffers an internet outage.



If you get an error when you visit Blackboard

Login errors are most often the result of having logged into Office 365 more than two hours before visiting Blackboard.

To resolve this issue, go to https://www.office.com and sign out. Once you’ve signed out of Office 365, you should be able to sign back into Blackboard / Office 365 without issue. To avoid seeing these errors in the future, we strongly recommend you use a supported browser (Firefox or Chrome) and log out of Blackboard / Office 365 when you are done with your session.