Helpdesk systems inaccessible between 4 a.m. and 7:30 a.m. 07/30

Due to software glitch helpdesk systems (ITS and Facilities) were not operational between 4:00 a.m. and 7:30 a.m. Sorry for possible inconvenience.

ITS

Banner PROD is online (INB and SSB)

Banner is available now ... 7:45 AM Thank you, ITS Dept

ITS Maintenance Window - TitanConnect INB/SSB - Friday, July 24, 5:00 am

We apologize in advance for this late notice.

 

Beginning tomorrow at 5:00 am, ITS will temporarily have TitanConnect INB and TitanConnect SSB down while a number of maintenance processes are completed.  We anticipate a return to service on or before 8:00 am.

 

Your TitanConnect portal, e-mail and calendar access will remain available however the links to TitanConnect INB and TitanConnect SSB will not function.

 

For up-to-date status on this process, information will be posted to the ITS Outage Blog located at http://udm-its.blogspot.com

 

ITS

Mailborder Upgrade Complete

The upgrade was successfully completed and all mail has been processed through.

Incoming Internet E-mail

Emergency upgrade of SPAM solution has incoming internet e-mail queuing up for the next 45 minutes.

Spam Solution Restarted

To diagnose an internal error, the mailborder solution will be restarted and returned to service at 4:15 pm.

APECS and Weblink are available 7/19 at 1:03 PM

The Apecs and Weblink systems are now available. Thank you, ITS Dept.

APECS and Weblink Unavailable 7/17 (5PM) until 7/19 (2PM)

The UNISYS mainframe environment (APECS and Weblink) will be unavailable this weekend. The IR district is being created (IR93) for Institutional Research and this requires that the Apecs and Weblink environment be offline.
Thank you,
ITS Dept.

Number of services not available 07/16 between 5:00 and 8:00 a.m.

Due to software glitch on Windows updates, number of user oriented services were not available before 8:00 a.m. Affected services include Helpdesks and Financial Aid. We apologize for possible inconvenience.

ITS

Network Issue

We're experiencing problems with connectivity in and out. Please hang-in there while we look to resolve the issue. Afterhours on a holiday weekend, this might take some time.

Mail from udmercy to Yahoo trickling

Outgoing e-mail and listserv e-mail to Yahoo recipients is temporarily being throttled by Yahoo at this time.