University (McNichols Campus) Network restored

Internet service for the McNichols campus as well inter-campus service has been restored. Dental, Law and on campus resources at McNichols were not affected. Have a good Memorial Weekend.

-UDM ITS

University nework inaccessible 05/29 12:30 p.m.

For not yet known reason, University Network can not be accessed at this time. Most probable cause is power outage on McNichols Campus. Please keep checking this blog for updates.

ITS

All systems operational

At this time, all systems are operating at normal levels.

Incoming Email

Incoming email into the University has been restored.

Incoming E-mail Down

As reported earlier by a user, incoming e-mail appears to be an issue. The system reports as of 7:30 am. Technical staff have been paged.

Weblink Not Available

The Weblink system has been retired. Please see Titan Connect for futher information. Thank you, ITS Department.

Email Issue

We are experiencing technical difficulties with the web and imap mail functionality. We are locating staff to address the matter.

Finished ITS Maintenance Window - Sunday, May 16, 2010

The ITS department has finished the maintenance work on the University’s central storage solution. All systems should be operational at this time.

Started ITS Maintenance Window - Sunday, May 16, 2010

The ITS department has started the maintenance work on the University’s central storage solution that will require some (not all) systems to be down from 3:30 pm to 5:30 pm.



Systems that will be down include TitanConnect INB, SSB, Portal and E-mail.



Systems that will be up include Blackboard, WWW, Cascade, TitanNet, Helpdesk, Facilityrequest. On campus internet access will remain available during this time.



For up-to-date information during this outage, please follow the posts on the ITS Outage blog at http://udm-its.blogspot.com



Thank you in advance for your patience during this down-time.



ITS

ITS Maintenance Window - Sunday, May 16, 2010 @ 3:30 pm

The ITS department will be performing some maintenance work on the University’s central storage solution that will require some (not all) systems to be down from 3:30 pm to 5:30 pm.

 

Systems that will be down include TitanConnect INB, SSB, Portal and E-mail.

 

Systems that will be up include Blackboard, WWW, Cascade, TitanNet, Helpdesk, Facilityrequest.  On campus internet access will remain available during this time.

 

For up-to-date information during this outage, please follow the posts on the ITS Outage blog at http://udm-its.blogspot.com

 

Thank you in advance for your patience during this down-time.

 

ITS

 

 

TitanConnect Maintenance Complete - Tuesday 7:20 a.m.

Maintenance has been completed and all services are now operational.

TitanConnect Maintenance -- Tuesday May 10 @ 7:00 a.m.

The TitanConnect(http://tc.udmercy.edu) portal tier servers will be restarted beginning at 7:00 a.m. on Tuesday May 10th to accommodate expanded services. The restarts should take approximately 20 minutes. Users may expect session disconnects during this time period. Email services will not be affected if you are using a third party email client.

Incoming E-mail Restored

Incoming email to the University has been restored.

Incoming E-mail Down

Incoming e-mail processing appears to be temporarily down. ITS staff have been contacted.

Mailgw SMTP Issue Resolved

Mail services, both send and receiving, have been restored.

Mailgw SMTP Issue

The smtp server(mailgw.udmercy.edu) is experiencing a problem at this time. Until it is resolved user will not be able to send or receive email from the TC web interface or local email clients.

ODS Prod - Restart in Progress

The database instance for ODDPROD needed to be restarted. It is in the process of coming online now. Thank you, ITS Dept.

UNISYS rebooted - APECS and Weblink available

The UNISYS mainframe which hosts APECS and Weblink needed to be rebooted. Both Apecs and Weblink are now available. Thank you, ITS Dept.

Internet Provider Maintenance 5/5/10 - No Downtime

MERIT NETWORK, INC. - NETWORK OPERATIONS CENTER - INFORM MESSAGE

SUBJECT: MAINTENANCE - Wayne State University (WSU7)

SCOPE: All sites behind this router, as listed below

STATUS: There should be no downtime associated with this
maintenance.

MAINTENANCE
WINDOW START: Wednesday, 5 May 2010, 18:00 EDT MAINTENANCE
WINDOW END: Wednesday, 5 May 2010, 22:00 EDT

COMMENTS: Engineers are making some configuration changes on the router, there should be no impact to services.

Affected:
Detroit Medical Center (Connectivity)
Henry Ford Academy - Center for Urban Education (Connectivity) Madonna University - SWEEP Center (Connectivity) Marygrove College (Connectivity) Michigan State University - College of Osteopathic Medicine (Connectivity) Optical Regional Advanced Network of Ontario (Connectivity) The Library Network (Connectivity) University of Detroit Mercy (Connectivity) University of Detroit Mercy - Dental Clinic (Connectivity) Wayne State University (Connectivity)