McAuley circuit problem 9-29 ***RESOLVED

We have detected that the circuit between McNichols and McAuley's Connor location has gone down again. After some testing, we contacted the provider again, and they will be testing and getting back to us. We will keep this blog updated as we hear from them.

***UPDATE***
The carrier is dispatching a technician early Friday.

THE CIRCUIT HAS BEEN REPAIRED

INB and SSB from PORTAL - Available Now

You may now log into inb and ssb from the portal. Thank you, ITS Dept

You may use prodapp2 for now

Link to prodapp2 is: http://prodapp2.udmercy.edu:7783/ Thanks, ITS Dept

Blackboard online 09/26 8:00 a.m.

Blackboard service is restarted as planed and Blackboard is online and available.

Thank you for your understanding,

ITS

TitanConnect - Self Service and INB Down

TitanConnect Self-Service and INB are temporarily down and we are locating resources to restore services as quickly as possible.  Other parts of the TitanConnect portal remain online and available.

Blackboard maintenance scheduled Mon. 09/26 7:30 a.m.

Blackboard service has to be restarted; this is scheduled for regular maintenance window, Monday, September 26, starting at 7:30 a.m. To avoid possible data loss, users are advised to close the work and log out of Blackboard session before 7:30 a.m.
Expected downtime is up to 30 minutes.

Thank you for your understanding,

ITS

McAuley Clinic Circuit Problem ***RESOLVED

We are having circuit problems between McNichols and the McAuley Clinic again this morning. It was up and down during the weekend, and it is definitely down now, Monday morning. We have a trouble ticket called into the provider, and we will update this post as we hear from them.

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9/19/11 @ 12:08

The T1 to McAuley has been restored.

Blackboard online - Mon. 09/12 7:35 a.m.

Blackboard service was restarted as planed and Blackboard is available.

Thank you,

ITS

UNISYS and APECS down

The mainframe is down and currently will not take a boot (restart). Sorry for the inconvenience, ITS Dept.

Blackboard maintenance scheduled Mon. 09/12 7:30 a.m.

Blackboard service has to be restarted; this is scheduled for regular maintenance window, Monday, September 12, starting at 7:30 a.m. To avoid possible data loss, users are advised to close the work and log out of Blackboard session before 7:30 a.m.
Expected downtime is up to 30 minutes.

Thank you for your understanding,

ITS

McAuley Clinic Circuit Issue

We see that the T1 to McAuley is down again. A service call was made to the provider again, and we'll report what they find as soon as we hear back.

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UPDATE: The provider has been working with local telco, and the circuit seems stable now. It did not go down at all during the night of 9/8-9/9. We will keep monitoring the connection.

APECS and mainframe environment Online

APECS is now available. Thank you, ITS Dept.

UNISYS and APECS down

The mainframe will not boot up this morning. We will give it an hour, similar to yesterday, and try again. Sorry for the inconvenience, ITS Dept.

UNISYS and APECS is online at 1:58 PM

The UNISYS and APECS environment is available again. This availability may be of short duration as the hardware is generating numerous errors. Thank you, ITS Dept.

UNISYS and APECS down

The UNISYS mainframe has failed to come online after 3 attempts. Since this hardware is old, we are allowing it to be down for an hour before an attempt is made to bring it back online. It is generating hardware errors, so ITS will make every attempt to bring it back online. Thank you, ITS Dept

APECS is online 9/2/2011 at 8:53 AM

The mainframe environment rebooted itself again resulting in APECS being offline. This has been corrected. Thank you, ITS Dept.

TitanConnect Portal Maintenance Scheduled for Friday, September 2nd @ 7:00 a.m.

TitanConnect portal web servers will undergo maintenance beginning at 7:00 a.m. and lasting to approximately 7:15 a.m. on Friday, September 2nd. Intermittent outages can be expected during this time. This maintenance will not affect mail clients using pop3 or imap connections.

Update : Scheduled maintenance has been completed.