Cable TV Signal Issue

ITS has been made aware that all the channels in the residence halls are poorly coming in and have reached out to the vendor for a repair as quickly as possible.

 

The vendor will be on-site at 1:00 pm to address this issue.

 

***UPDATE*** 10/22 - Solved. Dorms Internet – ISP Problem - Impact on Internet access performance Mon. 10/21

Our ISP has technical problems and we can’t deliver full capacity of Internet Bandwidth to Dorms at this time. While Internet is working, users will notice poor performance in Internet access. Resources related to University are not affected by this issue. Please limit your use of Internet to high importance; video streaming and Internet gaming use a lot of bandwidth and, in this condition, are not able to deliver.

ISP technical team is scheduled for tomorrow morning and we don’t expect improvement in service before that time.

We sorry for inconvenience this issue causes to our Dorm residents.

ITS

*** UPDATE ***

 Our ISP concluded work on Internet feed for Dorms. Preliminary test show Internet running at full capacity.

Thank you for your patience.

ITS

Dorms Internet - ISP technical problems 10/18 at 02:30 p.m.

Our ISP, providing Internet services for Dorms, is experiencing technical problems. These problems are reflecting on users as very short “hick-ups” in service.
Our system has automatic fail-over and users are getting Internet service. Automatic fail-over does not provide as much capacity as the main line though and, under circumstances, users may experience slower than usual response in their Internet use. According to our ISP, they expect to stabilize their service by 5 p.m. this afternoon.  

 

ITS

Internet connectivity is sporadic

Please be advised that our team is aware of the issue and will have it resolved shortly.

All Systems Operational

All systems are up at this time.  If you notice something down, please let the Helpdesk know.

People, Orgs and Faculty Websites temporarily down - Resolved

Our people.udmercy.edu, faculty.udmercy.edu and orgs.udmercy.edu sites are temporarily down at this time and will be brought online as soon as possible.

 Update : 3:18 p.m. services restored.

WWW Down - Resolved

Please be advised the WWW site is temporarily down and staff are working to restore it ASAP.