Cable channels have been restored

All of the cable channels that were experiencing issues have been restored.  If you are still experiencing issues contact the ITS Helpdesk at 313-993-1500

UPDATED - Unavailable cable channels

Please be advised that the following channels are currently unavailable.

11 - The Weather CHannel
12 - Headline News HD
16 - MSNBC HD
19 - BBC America HD
22 - FYI HD
25 - History 2 HD
26 - National Geographic Channel HD
81 - CCTV

A service call has been placed with the provider and they are working to resolve the interruption to service.  No ETA is available.

**Update**

Service has been restored to 

25 - History 2 HD
81 - CCTV

*Attention* - New SPAM email being seen in UDM inboxes

We have received word from members of the community that there is a new SPAM email claiming to be from the ITS Helpdesk.

This is not an official email and is not from the UDM ITS Helpdesk.

Below is a screen shot of the fake email.  Please do not click on the link provided in the message.  Instead, mark it as "Junk" and block the sender and delete.

If you have questions or concerns you can contact the UDM ITS Helpdesk at 313-993-1500

RESOLVED - Issue with udmercy.edu outbound email

Due to a compromised email account the udmercy.edu domain is being blocked by several other domains.  This will effect your ability to send email to some users from your UDM email account.  Be advised that our team is aware of the issue and is currently working to resolve.  Please check back for updates as they will be posted as soon as they are made available.

RESOLVED - Corktown Campus - Offline - No Network or Internet Connectivity

The Corktown Campus is currently offline due to an issue with a server.  Our team is aware of the issue and are currently working to resolve.  Please check back for updates as they will be posted as they arrive.

Incoming Email Problem

ITS is seeing low levels of incoming email this morning and is investigating this matter.

Fake email SPAM/Phishing Scam

If you receive the following email please mark it as SPAM and block the user.  This did not come from the UDM ITS Department.