Monday, January 29, 2018
RESOLVED: Help Desk Ticket System
The ITS Help Desk ticketing system is currently unavailable. At this time there is not ETA as to when this issue will be resolved. Should you need technical assistance please call the Help Desk at 313-993-1500 and one of our team members will assist you.
Sunday, January 28, 2018
TC Portal Login Issues
We have received reports some users are experiencing difficulty logging into the portal. Staff are investigating.
Wednesday, January 17, 2018
Production updates to Employee self service
Thank-you for your patience.
Tuesday, January 16, 2018
Monday, January 15, 2018
Shiple Outage Complete
The Facilities department was able to quickly restore power. Total outage time was 23 minutes. All services restored. Should you have further issues with technology, please let us know. Staff will return to campus on Tuesday.
Sunday, January 14, 2018
Off-Campus Access Outage - 90 Minutes - January 15, 2018 at 8:30 AM
Please be advised, a scheduled power outage for the Shiple building on the McNichols campus from 8:30 A.M. to 10:00 A.M. this Monday, January 15, 2018, will limit access to TitanConnect, Blackboard, the University’s website and other McNichol’s hosted solutions for on-campus access during this time. Resident’s living in Shiple will also be unable to access these services during this time.
During this short outage, users from off-campus will likely receive a “page not found” message. If you encounter this, please retry accessing after 10:00 A.M.
ITS
Wednesday, January 03, 2018
Scam: New Year Password Reset
If you have clicked on the link and provided your information contact the Help Desk at 313-993-1500
Thank you