Tuesday, June 18, 2019

SPAM ALERT: "Part Time Shopping Offer Available"

If you receive the below email be advised that it is a scam.  You will want to mark it as SPAM and delete it.  If you have any questions please call the Help Desk at 313-993-1500.


Friday, June 14, 2019

Corktown WIFI Down ***Resolved

ITS is working to restore WiFi service ASAP.

Wednesday, June 12, 2019

Application Manager/Banner 9 page unavailable for some users

Some users may experience issues with loading the Application Manager/Banner 9 page.  We suggest you attempt to login with a different browser as some have found this to be a good temporary work around.  If you are still unable to access please submit a ticket to the Help Desk at https://hd.udmercy.edu or by calling the Help Desk at 313-993-1500.

Fake "Pending Emails"

If you receive the following email please delete it at once.  Do not click on the link.  This is a phishing scam and is not an official email from ITS.

Remember, no one from the ITS Department or the Help Desk will ever ask you for your password or credentials.

If you have any questions please contact the Help Desk at 313-993-1500



Monday, June 03, 2019

Completed : Cascade scheduled for maintenance June 3 - 7:am to 8:30 am

Cascade Server will be unavailable the morning of Thursday, May 30 from approximately 7:00 a.m. to 8:30 a.m.

During this time, we will be performing some maintenance on the system.