Saturday, July 22, 2023

Services Down for Move to Cloud - July 22-28

As part of Detroit Mercy’s ongoing effort to modernize our IT infrastructure, many of Detroit Mercy’s on-premise systems will be moving to the cloud.  

The following applications will be unavailable beginning Saturday, July 22 and will be back online the evening of Friday, July 28:

  • Personal Profile and Self-Service links in https://my.udmercy.edu
  • Parking Permit Systems
  • Employee Directory
  • Banner (Self-Service and AppNav)
  • BDMS
  • Argos
  • Evisions

Email, Blackboard, the ID card system, and other services will remain active.  However, data feeds that populate new information into these systems will not be running during the scheduled downtime.  

If you experience issues after the downtime, please reach out to the ITS Help Desk at 313-993-1500, https://hd.udmercy.edu, or helpdesk@udmercy.edu. 

4 comments:

Sandra said...

is there any other way to register? Need to register for tuition reimbursement through employer before 7/28.

UDM-ITS said...

Service has been restored; however, we are working to resolve several issues:
• Our online and credit card payment system is down – Cash or check payments may be made to the Student Accounting Office until this issue is resolved.
• Proxy Access
• System generated email notifications

John Thomas said...

I am located on the West Coast and wanted to know if there was another portal online that I could pay via eCheck / Bank. Hopefully the CashNet system is restored soon, but if it looks like it will be a while, I am open to other alternatives to be able to pay my monthly tuition. Thanks!

RW said...

Is the course schedule still down? udmercy.edu/classschedule