Scam email

This morning you may receive a fairly legitimate-looking email message from "WEBMAIL@udmercy.edu" or from just "University of Detroit Mercy" asking for your Username and Password. THIS IS A PHISHING SCAM. Besides the fact that your reply goes to an email address outside UDM, (TECH.TEAM@mail.com), we NEVER will ask you for your username and/or password in an email message.

Please disregard this bogus email message if you receive it. When in doubt, you can contact the Helpdesk at 3-1500.

Blackboard online Mon. 04/16 7:45 a.m.

Maintenance action is complete and Blackboard service is online and available.

Sorry if this short outage cause any inconvenience to you.

Thank you,

ITS

Blackboard service maintenance 04/16 7:30 a.m.

Blackboard issued a patch for Blackboard software that requires service restart and will result in service outage. To avoid possible loss of data, users are advised to close the work and log out of Blackboard before 7:30 a.m., on Monday, 04/16. Expected downtime is up to 30 minutes. Please check this blog for possible updates on status of this maintenance action.

Sorry for inconvenience,

ITS

Easter Weekend ITS Services

While you are celebrating the Easter season, all University servers will be operating on auto-pilot.  Should you have a technical issue, please reply this blog entry or submit a helpdesk ticket or post to the ITS Facebook page to reach an ITS staff member.

 

Shiple 5th Floor Down

Access on Shiple 5th floor appears to be down. The network team is on the way to investigate the situation.

****UPDATE****
2:00pm
Network access has been restored to 5th floor Shiple.

Blackboard service available 03/19 7:45 a.m.

Scheduled Blackboard maintenance action is concluded and Blackboard service is available.

Thank you,

ITS

Blackboard maintenance scheduled Mon. Mar. 19 at 7:30 a.m.

Blackboard software need installation of an important security patch. This installation is scheduled for Monday, March 19 at 7:30 a.m. in our regular maintenance window. This action requires restart of Blackboard services, expected downtime is 30 minutes.
As always, please close your work and log out of Blackboard before 7:30 a.m. on Monday to avoid possible loss of data.

Thank you,

ITS