Saturday, June 09, 2012

UPDATE - ITS Services During the McNichols Scheduled Power Outage

As of 9:30 am all production services at the University should be fully operational.

Thursday, June 07, 2012

ITS Services During the McNichols Scheduled Power Outage

To reduce the risk of potential problems resulting from the electrical work taking place early Saturday Morning on the McNichols campus, all McNichols servers will be powered down.

 

TitanConnect, Blackboard, Internet Access, all udmercy.edu web services and TitanNet will be shut-down around 2:30 AM and brought back up within 3 hours after the power has been restored.  Critical servers will be brought online first and will be available soon after the power has been restored.  It may take up to three hours for all systems to be brought back online.

 

During this outage, incoming e-mail may be queued on the sender's e-mail system or bounced back to the original sender depending on how the sender’s e-mail servers are configured to handle messages to downed sites.

 

Access to the servers at the Corktown campus will not be affected by this outage however access to McNichols based servers will not work.  Internet service from Corktown will continue to work fine for sites outside of the udmercy.edu domain.

 

Access to the servers at the Law campus will not be affected by this outage however access to McNichols based servers will not work.  Internet service from Law will continue to work fine for sites outside of the udmercy.edu domain.

 

Voice-mail for all campuses will be down during this outage as well as the 993-1000 automatic operator.

 

Status updates will be posted to the ITS Outage blog located at:  http://udm-its.blogspot.com.  Should you have any questions about the outage outside of standard University business hours (8:30 am to 4:30 pm M-F), please post them to the blog to reach an ITS staff member or email your questions to its@udmercy.edu.

 

ITS

 

Wednesday, June 06, 2012

TitanConnect Maintenance

TitanConnect(http://tc.udmercy.edu) web servers will be restarted Thursday, June 7th between 7:00 and 7:15 am.  Users are strongly advised to close all sessions and log out to avoid possible loss of some or all work.  This maintenance will not affect client based email or exchange users.

Please check this blog for updates.

Update June 7, 7:07 a.m.  Maintenance has been completed.

LIstserver Issues - Update

The listserver issues have been resolved. A service failed to start after the power outage. The cause has been addressed.

UDM ITS, Network Group
Jun 6th @ 11:13

Law School Internet and McNichols Connection Down

Network monitoring tools are showing Law School campus connection to McNichols and Internet temporarily down. ITS staff are working to address the issue.

Listserver Issues

Unrelated to the power outage, the listserver is acting up and not accepting messages from some lists. ITS staff will look into this today.

Tuesday, June 05, 2012

Fitness Center Web Cam Down

ITS is working with Facilities to restore the web cam feed. We hope to have it up on Wednesday.