Voice-Mail Maintenance & Upgrade - 12/19/12 @ 5:00 pm

Advance Notice

 

Please be advised that UDM’s voice-mail system will be unavailable from 5:00 pm to 9:00 pm on Wednesday, December 19, 2012 to perform necessary maintenance and install a software upgrade.

 

While we don’t expect to lose any voice-mail, it is advisable that employees with voice-mail process any unheard messages prior to this time.

 

Callers to lines with voice-mail will simply continue to ring until answered just as lines without voice-mail.

 

Callers to phone-trees such as 993-1000 will receive a message indicating the system is down for maintenance.

 

Should the work be completed prior to the estimated completion time of 9:00 pm, the system will be brought online earlier than expected.

 

ITS-Telecomm

COMCAST blocking **UPDATED

COMCAST is blocking email from udmercy.edu email addresses because of recent compromized accounts and the SPAM that was sent as a result.   We are working with Comcast to have them open us back up, but it could take several hours today. 

***UPDATE***
We have cleared up our problem with Comcast, and they are once again accepting email from UDMercy.EDU. 



Please remember that the ITS Department will never send you an email asking for your login information and/or password. 

University Email

Due to several compromised accounts being utilized to send spam, the server that routes all email at the University has been temporarily disable while ITS staff resolve the issues.

Please check back for updates.

UDM ITS, Network Group.

All systems operational

At this time all systems are operational we are seeing plenty of available capacity of bandwidth.

Law School - Internet Connection - Unstable

As mentioned last week, there is an issue with connectivity to the Law School.  Staff worked on the issue through the weekend and will continue to work to resolve it as quickly as possible.

Alternative solutions are being lined up for implementation as permanent backup options to the existing environment.

Users will experiencing slowness and periodic outages that may last a few minutes to an hour.

Dental School WIFI Temporarily Down

Please be advised the Dental School WIFI and UHC WIFI are temporarily down.  The outage started late Friday night and IT staff have been on-site investigating the issue.  Replacement parts will be installed early Monday and we believe this will resolve the issue.

 

We strongly suggest you come prepared with a your network cable to plug your tablet into the wired ports in the clinic or the classrooms.

 

We apologize for this inconvenience and hope to have it resolved as quickly as possible.

 

ITS

 

 

WIFI Outages at Corktown Campus

We are experiencing outages in 1/3 of the areas of the Corktown campus at this time and will work to have this resolved as soon as possible.