All systems operational at this time.

All systems are operational at this time.  If you discover an issue, please report it to the helpdesk.

Email Backed Up - Compromised Account

Due to a compromised account generating a lot of bad messages, all email delivery has been delayed.  The bad messages are now being cleared out and the compromised account has been locked down.  Reminder to all, never give out your credentials.  Good messages should be delivered within the next two hours.

NQ 3rd Floor Down

Networking monitoring tools report NQ 3^rd floor down at this time.  Bleed from the 4^th floor may provide some WIFI service.  ITS staff to repair ASAP in the morning.

 

Cable TV down in Shiple

Cable TV reported down in Shiple.  The vendor has been contacted and will be out to repair ASAP.

Newest Fake/Fishing/SPAM email to be see within the UDM community

If you receive the following email mark it as Junk/Spam and delete.  DO NOT CLICK ON THE LINK.  This email did not come from the ITS Dept.  

If you look at the senders email you will see it is a UK based email address.  Always question any correspondence you may receive.  It is better to be cautious and check with the ITS Dept. than to risk infection or theft of your personal information.  

If you have any questions contact the HelpDesk at: 313-993-1500

-----Original Message----- From: Nicola Finch [mailto:NFinch@ulu.lon.ac.uk]
Sent: Friday, March 21, 2014 10:24 AM Subject: HELPDESK   Dear mail account user. Please note, that we want to improve our MAIL services in 72Hours, and your account must be updated.
To upgrade your account, you need to click below to upgrade your account.
 UPGRADE YOUR ACCOUNT<https://johnson.phpforms.net/f/484b359a1d>
 Failure to upgrade your account may cause the loss of important Information and limited access to it.
Regards,
WEBMAIL WEBMASTER

Blackboard service available – Monday, March 17 at 7:50 a.m.

Software patches are successfully applied to Blackboard and service is online and available.

As usual, report all noted Blackboard irregularities to IDS, 313-578-0580 for immediate help or open ticket at http://helpdesk.udmercy.edu. Collect and provide as much information as possible.

Thank you for your patience, we sorry for possible inconvenience.

ITS

Blackboard Short Outage – Monday, Mar. 17 starting at 7:30 a.m.

We received additional software fixes for our Blackboard server. To apply those, Blackboard application has to be shutdown, resulting in service outage.

Please close your work and log out of Blackboard before 7:30 a.m. on Monday, March 17. We expect outage to last up to 30 minutes. Please check this blog and Blackboard announcements for possible updates related to this action.

We apologize for inconvenience this outage may cause to Blackboard users.

ITS