Friday, August 28, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: A small amount of users may be unable to sign in to the Outlook mobile app
ID: EX221135

Status

Investigating

Details

Title: A small amount of users may be unable to sign in to the Outlook mobile app

User Impact: Users may be unable to sign in to the Outlook mobile app.

More info: Users may also be unable to see profile images and may be unable to update images.

Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes.

Thank you,
The Microsoft team

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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

OneDrive for Business service alert

Incident information

Title: Delays or problems loading OneDrive for Business content
ID: OD220998

Status

Service Restored

Details

Title: Delays or problems loading OneDrive for Business content

User Impact: Users may experience intermittent delays or navigation errors when accessing OneDrive for Business content.

More info: This service incident number is a duplicate of an existing issue, please refer to SP220995 for the latest.

This communication will expire in 4 hours.

Thank you,
The Microsoft team

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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

SharePoint Online service alert

Incident information

Title: Delays or problems loading SharePoint Online sites
ID: SP220997

Status

Service Restored

Details

Title: Delays or problems loading SharePoint Online sites

User Impact: Users may experience intermittent delays or navigation errors when accessing SharePoint sites.

More info: This service incident number is a duplicate of an existing issue, please refer to SP220995 for the latest.

This communication will expire in 4 hours.

Thank you,
The Microsoft team

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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: All users may have issues accessing mailboxes via Outlook on the web
ID: EX221112

Status

Service Restored

Details

Title: All users may have issues accessing mailboxes via Outlook on the web

User Impact: Users may have had issues accessing mailboxes via Outlook on the web.

Final status: While we were in the process of reviewing error logs from affected machines to identify potential sources of impact, system monitoring indicated that the service had returned to normal health. We've confirmed that the problem is no longer occurring, and we'll continue to monitor the service to ensure that the problem does not happen again.

Scope of impact: This issue may have affected any user attempting to access the Outlook on the web service.

Start time: Friday, August 28, 2020, at 6:40 PM UTC

End time: Friday, August 28, 2020, at 8:25 PM UTC

This is the final update for the event.

Thank you,
The Microsoft team

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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: All users may have issues accessing mailboxes via Outlook on the web
ID: EX221112

Status

Service Degradation

Details

Title: All users may have issues accessing mailboxes via Outlook on the web

User Impact: Users may have issues accessing mailboxes via Outlook on the web.

Current status: We're reviewing telemetry dashboard information to identify potential sources of impact and formulate mitigation options.

Scope of impact: This issue may affect any user attempting to access the Outlook on the web service.

Next update by: Friday, August 28, 2020, at 8:00 PM UTC

Thank you,
The Microsoft team

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Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: We're looking into a potential problem
ID: EX221112

Status

Investigating

Details

We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
Microsoft respects your privacy. Review our online Privacy Statement.
Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052

M365 Service Health Notification

Microsoft

Microsoft Teams service alert

Incident information

Title: Any user that enters into offline mode in Microsoft Teams is unable to move back to online mode
ID: TM221111

Status

Service Degradation

Details

Title: Any user that enters into offline mode in Microsoft Teams is unable to move back to online mode

User Impact: Users are unable to return to online mode in Microsoft Teams after entering into offline mode.

More info: Affected users will see the message banner indicating that they are in offline mode. Users may have entered into an offline state due to a network connectivity issue or by manually selecting to enter offline mode.

Current status: We've determined that a recent update has introduced an issue in which users that have entered into offline mode in Microsoft Teams are unable to return to online mode. We're partially reverting the problematic update in parallel with developing a fix for this issue. We'll provide a timeline to mitigation once available.

Scope of impact: Your organization is affected by this event, and this could impact any of your users that have entered into offline mode.

Root cause: A recent update has introduced an issue in which users that have entered into offline mode in Microsoft Teams are unable to return to online mode.

Next update by: Friday, August 28, 2020, at 9:30 PM UTC

Thank you,
The Microsoft team

To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
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Microsoft Corporation
One Microsoft Way
Redmond, WA USA 98052