Friday, May 21, 2021

CATV Local Channels 2-11 down

We are aware cable TV channels 2-11 are temporarily down.  We look to restore them early next week.

 

Tuesday, May 11, 2021

Alert - Scam Email "Info"

 Please be advised that a new Scam Email has been detected.  Should you receive the below email do not respond, delete it. This is not an official communication from the ITS Department or the Help Desk.

If you have any questions you can contact the ITS Help Desk at 313-993-1500 or by email helpdesk@udmercy.edu.




Friday, May 07, 2021

Remote Desktop Server - Down

The primary remote desktop server is down as of Friday night.  Staff will attempt to restore service on or before Monday.

 

Tuesday, April 27, 2021

Listserver not processing incoming mail

Reports received of the listserver not processing mail.  ITS is working to resolve this.

 

Wednesday, April 14, 2021

Service Restored - Internet Down Across University

 ITS is investigating an outage with our Internet Service Provider.  More details to follow as they are made available.

 UPDATE - As of 8:13 AM service has been restored. If you are on site and still not able to connect, restart your device to establish a new connection. Should you have any further problems contact the Help Desk at HelpDesk@udmercy.edu.

 

 

Saturday, April 03, 2021

Internet Down Across University

ITS is investigating an outage with our Internet Service Provider.  More details to follow as available.

Thursday, April 01, 2021

Phishing Scam - Subject: Job Offer

If you receive the below email message, delete it, this is not an official message. Do not respond to this message. Should you need assistance, call the Help Desk at 313-993-1500.