We are aware cable TV channels 2-11 are temporarily down. We look to restore them early next week.
Friday, May 21, 2021
CATV Local Channels 2-11 down
Tuesday, May 11, 2021
Alert - Scam Email "Info"
Please be advised that a new Scam Email has been detected. Should you receive the below email do not respond, delete it. This is not an official communication from the ITS Department or the Help Desk.
If you have any questions you can contact the ITS Help Desk at 313-993-1500 or by email helpdesk@udmercy.edu.
Friday, May 07, 2021
Remote Desktop Server - Down
The primary remote desktop server is down as of Friday night. Staff will attempt to restore service on or before Monday.
Tuesday, April 27, 2021
Listserver not processing incoming mail
Reports received of the listserver not processing mail. ITS is working to resolve this.
Wednesday, April 14, 2021
Service Restored - Internet Down Across University
ITS is investigating an outage with our Internet Service Provider. More details to follow as they are made available.
UPDATE - As of 8:13 AM service has been restored. If you are on site and still not able to connect, restart your device to establish a new connection. Should you have any further problems contact the Help Desk at HelpDesk@udmercy.edu.
Saturday, April 03, 2021
Internet Down Across University
ITS is investigating an outage with our Internet Service Provider. More details to follow as available.
Thursday, April 01, 2021
Phishing Scam - Subject: Job Offer
If you receive the below email message, delete it, this is not an official message. Do not respond to this message. Should you need assistance, call the Help Desk at 313-993-1500.

