TitanConnect Upgrades

The TitanConnect INB and TitanConnect Self Service STUDENT and FACULTY systems are being upgraded today. There may be periods when a function or screen gives an error message while you are using it. That is because that function is being upgraded while you are using it. Please wait a few minutes and try yuour function/screen again. Once the update is complete, the error will resolve itself.

Since the TitanConnect system is available 24/7/365, there is never a good time to do upgrades, but we hope the timing is not too inconvenient for mostusers of the system.

This upgrade will NOT affect the TitanConnect Portal, E-mail or Blackboard.

Thank you for your patience.

Wireless Network Setback

Recent electrical problems have apparently burned out 3 network wireless access points in the Engineering and Ford Life Science buildings. Wireless (WiFi)coverage may be sparse in the Northeast corner of Engineering, and in Ford Life Science 3rd floor East, and in the lab in room 010. ITS is working to replace the burned out equipment as we can.

West Quad 3rd Floor Connectivity Problem

There appears to be a power issue in the IT Network Closet on 3rd West Quad. We are diagnosing this, and should have it working by mid-morning.

Engineering Building Power Off - No Computer Access

Due to the building-wide outage, no computer nor network access is available in the Engineering building.  We anticipate Facilities will return power in the afternoon.

 

Incoming email down

ITS is investigating issues with incoming email failing at this time.

VOICEMAIL RESTORED

Voicemail seems to have been restored and should be working for all areas of the University. If anyone experiences any problems from this time forward - Please place a Helpdesk Ticket and document the problem with all applicable info(Phone # + Time of occurence). Thank you for your patience.

VOICEMAIL UPDATE- MONDAY Jan 23

Hi,
Voicemail is currently down. We believe that the problem has been identified and are working to correct it. ATT and our 3rd party support are working hard to get us going again. Sorry for the inconvenience.