Friday, June 28, 2013

Voicemail Restored

System tested and working. 

Voicemail Down

Due to the Network Outage in Lansing Reilly/CHP the Voicemail System is currently Out of Service.  When the Network comes back up this should remedy the situation.  Thanks for your patience.

Lansing Reilly/CHP Network Down

Due to the heavy rainfall, we are experience some outages around the campuses.  Lansing Reilly and CHP are presently down at the moment.  ITS staff will investigate ASAP.

Saturday, June 22, 2013

Scheduled Power Outage in Engineering

Due to the Facilities scheduled power outage in the Engineering building, all wired and wireless access in that building will be down until power has been restored.

Friday, June 21, 2013

Blackboard Collaborate Service available - Fri. June 21 3:00 p.m.

Blackboard Collaborate service is made available at this time. All historical data is preserved and test of Collaborate function passed. If you experience unexpected behavior, please use http://helpdesk.udmercy.edu to report and open a ticket.

ITS

Blackboard online - Fri. June 21 at 8:00 a.m.

Planned action on Blackboard software is finished and Blackboard services are brought online. We expect that Collaborate service will be brought to full functionality soon.

Thank you for your patience,

ITS

Thursday, June 20, 2013

Blackboard software maintenance scheduled - Friday, June 21, 7:30 a.m.

We are still experiencing problems with Blackboard Collaborate service. Attempt to fix this software issue requires taking Blackboard system offline. For importance of this action, we are scheduling this operation outside our standard maintenance window for Friday, June 21 at 7:30 a.m. Expected downtime is 30 minutes. If you intend to use Blackboard around this time, please make sure that you close your session and log out of Blackboard before 7:30 to prevent possible loss of data..
Check this blog for updates related to this maintenance action.

Thank you for your understanding.

ITS