Blackboard outage 09/29 8:57-8:59 a.m.

Blackboard service had to be restarted for technical reason, which caused 2 minute service outage.
We apologize for possible inconvenience.

ITS

E-mail system online 09/28 9:05 a.m.

E-mail system services are restored.
System is going to deliver queued messages in order received.

Sorry for the inconvenience.

ITS

E-mail system down 09/28 7:30 a.m.

E-mail system is down.
ITS is working to solve the problem.
We apologize for this inconvenience.

ITS

All systems functional

We are not experiencing any problems with the hardware at this time.  If you are having troubles, please report it through the IT Helpdesk.

College/Departmental Web Server Maintanance Complete

All services have been restored for the following sites :

dmin.udmercy.edu
lawschool.udmercy.edu
business.udmercy.edu
liberalarts.udmercy.edu
mioh-utc.udmercy.edu
dental.udmercy.edu
students.udmercy.edu
enablingtechnologies.udmercy.edu
sweettrials.udmercy.edu
eng-sci.udmercy.edu
urbanhealth.udmercy.edu
gdapft.udmercy.edu
gme.udmercy.edu
www.cjbe.org
healthprofessions.udmercy.edu
www.ipliprogram.com
ilevelgrant.udmercy.edu
www.jebnet.org
intranet.udmercy.edu
xml.udmercy.edu
it.udmercy.edu

College/Departmental Web Server Maintenance

The following web sites will be unavailable Thursday, September 17th from 6:30 a.m. to 7:30 a.m. due to maintenance on the www.arch.udmercy.edu web server.

admin.udmercy.edu
lawschool.udmercy.edu
business.udmercy.edu
liberalarts.udmercy.edu
mioh-utc.udmercy.edu
dental.udmercy.edu
students.udmercy.edu
enablingtechnologies.udmercy.edu
sweettrials.udmercy.edu
eng-sci.udmercy.edu
urbanhealth.udmercy.edu
gdapft.udmercy.edu
www.arch.udmercy.edu
gme.udmercy.edu
www.cjbe.org
healthprofessions.udmercy.edu
www.ipliprogram.com
ilevelgrant.udmercy.edu
www.jebnet.org
intranet.udmercy.edu
xml.udmercy.edu
it.udmercy.edu

TitanConnect Portal Upgrade Complete

The TitanConnect upgrade has been completed. Services are now fully operational.

TitanConnect Portal Upgrade Progressing

BE ADVISED, the Luminis system upgrade is progressing. We expect to bring the system online for testing after 11:00 p.m. Please DO NOT login at this time. The system will not be fully functional until later in the evening and will be brought online and offline without notice during testing. Thank You.

TitanConnect Portal/Email Maintenance Scheduled for 9/12/09 @6:00 pm

Please be advised the TitanConnect Portal/Email system and related services (including TitanConnect INB and TitanConnect SSB) will be temporarily down on Saturday, September 9, 2009 starting at 6:00 pm for approximately 8-12 hours.  During this time the system will be upgraded to the latest version of the Luminis portal software.

 

Early Sunday morning we expect all systems will be operational and available for service.

 

During this time, incoming e-mail will be queued and delivered when possible.  During this time, the Knowledge/Blackboard server will remain online and available for use.

 

Students using the @students.udmercy.edu e-mail account will continue to function as normal throughout this update.

 

For the latest status on this update, please keep your eye on http://udm-its.blogspot.com.

 

ITS

 

 

Law Campus - Dialing 248, 586, 734 Issue

Please be advised the Law Campus is currently experiencing difficulty dialing the metro-Detroit region (248, 586,734) and ATT is working to resolve the problem as quickly as possible.

 

Local calls from the Law Campus to 313 and long distance calls to other area codes appear to be working at this time.

 

To the best of our knowledge, phone service is fully operational on the McNichols and Corktown campuses (with the noted exception as reported by your Helpdesk tickets).  Access to the ITS-AV/CS line is also still down.

 

For more updated information on this issue, please visit the http://udm-its.blogspot.com site.

 

ITS-Telecomm

Services outage 09/03 9:25 a.m.

Due to hardware failure, few services were not available between 9:25 a.m. and 10 a.m. Affected services were ITS helpdesk, Facilities helpdesk, and Financial Aid support services.

We are sorry for possible inconvenience.

ITS

Internet E-mail

Incoming Internet e-mail flow stopped around 3:00 am this morning. ITS is working to restore this function as quickly as possible.

Banner is Available for use - 7:58 AM

Banner (INB and SSB) is available for use. ITS has completed the required maintenance. Thank you, ITS Dept.