Friday, March 05, 2010

Spring Break IT Information

A few noteworthy items regarding Information Technology Services during the UDM Spring Break period of March 8-13.

 

ITS-Labs

The Student Union lab will be open from 8:30 am to 5:00 pm, Monday-Friday.  Other labs may be opened for overflow,  if necessary.

 

ITS-Helpdesk

The ITS-Helpdesk will be open from 8:30 am to 5:00 pm, Monday-Friday and will be open for drop-in, email, phone or online support.

 

ITS-AV

The ITS-AV office will be open from 8:30 am to 5:00 pm, Monday-Friday.

 

@Students.udmercy.edu E-mail

As previously announced the legacy students.udmercy.edu e-mail system will be retired on Friday, March 12, 2010 at 12:00 pm.  If you do not already have and use your new TitanConnect e-mail account, you take some time to explore and learn this new solution.  Regular users of web-based e-mail systems may find it identical to most major hosted e-mail solutions.  Any student who wishes to retain their @students.udmercy.edu e-mail address, should complete the marrying process before March 12, 2010 at 12:00 pm.  For more information on marring accounts, see http://it.udmercy.edu/documentation/Marrying_Communigate_to_TC.htm.  For documentation on using the new e-mail system, see http://it.udmercy.edu/documentation/index.htm.

 

After March 12, 2010, new student listserv groups will be established for active and inactive students.

 

TitanConnect E-Mail Maintenance Window – Monday of Spring Break Week

Beginning Monday, March 8, 2010 at 6:30 am and ending by 8:00 am, TitanConnect e-mail will be temporarily unavailable while the ITS-Enterprise team perform a number of maintenance tasks.  The rest of the TitanConnect portal will be available for use during this period of time.

 

Core Network Maintenance Window - Wednesday of Spring Break Week

Beginning Wednesday, March 10, 2010 at 4:00 am and ending by 8:00 am, the entire McNichols network and internet access across all campuses will be temporarily down while ITS-Networking installs a new core network switch.  Access within the Dental campus to Dental resources will not be impacted as is true with Law Campus computers and Law Campus resources.

 

Enjoy the break.

 

ITS

 

 

2 comments:

Unknown said...

Any way to marry (students.udmercy) accounts after 3/12/2010? I guess I tried to do it on that date and the https:....edu/mailmap was no longer available. Please let me know if this is possible. Thanks.

UDM-ITS said...

Submit a ticket into the Helpdesk system with your request and account information and they can link your e-mail account from the old system to the new system. Any new email sent to your old address will then be properly delivered. Any old e-mail is gone.