Monday, April 19, 2010

TC Portal Offline

The TitanConnect(TC) portal is currently experiencing a SAN(storage) issue. We are working on the problem.

Update : We are working with our SANS vendor to resolve the issue. We do not currently have an estimate on time to complete. Email services are available if you are using a mail client.

11 comments:

Anonymous said...

Any clue on how long this is gonna take?

Anonymous said...

In the middle of sending resumes using my UDM email. Any clue on how long this is gonna take?

Anonymous said...

Is this being worked on this evening?

Anonymous said...

Really great that I can get to that really important email I need right now... and an hour ago.

Anonymous said...

Yes. Staff are working as quickly as possible to get services back in place.

Anonymous said...

Yes. Staff are working as quickly as possible to get services back in place.

Anonymous said...

I am not sure what a mail client is - can you give more info.???

Nevsky said...

http://it.udmercy.edu/documentation/index.htm

Check this section out about a 3rd party client. Use Windows Live Mail/Microsoft Outlook and you can still access your email account.

Anonymous said...

The titan connect system never works as i feel an email system should. Its terrible that every student here pays almost 40 thousand dollars a year for such awful services. I would hope that this problem is solved soon!

Anonymous said...

How long has e-mail been down?

Anonymous said...

Email came up around 7:45 pm.

40K dude - this system is always up. It was up yesterday ALL day and the day before that and the day before that and the day before that and many other days. The web interface is a little clunky but all are include GMAIL. You can use a third party client of your choice for more customization of the user interface if you want something different. Outlook infront of Titanconnect or in front of any other system is going to operate the exact same way.