This is a posting after the fact and for the record.
In March of this year, ITS implemented an automated process that transferred course information from the registration system within Banner into Blackboard. This process runs on a daily basis and keeps the two systems in sync.
Officially, the end of Term II occurred Saturday, April 30, 2011. The following morning at 5:00 am the automated transfer of information from Banner to Blackboard advanced to Term III but the file came across empty. This was reported to ITS early this morning and all was properly fixed by 8:00 am.
We understand many faculty are working to submit grades based upon their records in Blackboard. As of 8:00 am today, everything is working.
Should you encounter further issues related to this problem, please let ITS know using any one of the available channels - 993-1500, helpdesk@udmercy.edu, submit a ticket to http://helpdesk.udmercy.edu, chat from our it.udmercy.edu page or stop in.
For those that have not read the prior blog entry, our internet service provider had a rare outage around 10:00 pm Sunday night and restored service around 5:00 am this morning.
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