Phishing/Scam email - "You have been offered a position."

If you have received the below emails you will want to delete it. The subject line reads "You have been offered a position."  This is another spam/phishing scam attempt. Do not respond to the email or open the attachment.

If you have any questions or concerns please call the Help Desk at 3132-993-1500

Phishing/Scam email - "Summer Opening"

If you have received the below emails you will want to delete it. The subject line reads "Summer Opening"  This is another spam/phishing scam attempt. Do not respond to or send email to the provided email.

If you have any questions or concerns please call tehHelp Desk at 3132-993-1500

RESOLVED: Banner 8 INB Unavailable

Access to Banner 8 INB via single sign-on is currently unavailable.  We do not have an eta on a fix at this time.  Please check back for updates.

Update : 7/29/2019 9:15 am  Service restored.

Issues with Phones

ITS is investigating phone issues across campus at this time.

Evisions is now available.

The Evisions system is now available.


Evisions is currently unavailable. Our team is aware of the issue and are working to resolve. At this time there is no ETA available.  Please check back as all updates will be posted here when they are made available

ITS Help Desk

Spam/Phishing warning - A REQUEST TO DEACTIVATE (youIDhere@udmercy.edu) - Duplicate of earlier posting

This is a duplicate of a previously posted warning.

If you have received either of the below emails you will want to delete it. The subject line reads "A REQUEST TO DEACTIVATE (youIDhere@udmercy.edu)" This is another spam/phishing scam attempt. This is not an official communication from ITS or the Help Desk.

If you have any questions or concerns please call the Help Desk at 313-993-1467

Argos Down

ITS is working to restore service ASAP.

 

Spam Warning: You have been offered a position.

If you have received the below email you will want to delete it. The subject line reads "PYou have been offered a position." This is another spam/phishing scam attempt. We have located the account that was compromised and are working to resolve the issue.

If you have any questions or concerns please call the Help Desk at 313-993-1467

Argos Emergency Patch - 12:00 PM Today - Offline 15 minutes

Please be advised ITS will be applying an emergency patch to the Argos report writing environment at 12:00 PM today.  Argos will be unavailable from 12:00 PM to 12:15 PM.

 

This patch will address the sporadic availability issue that has been occurring since the prior update.

 

Updates regarding this outage will be posted to the udm-its.blogpost.com blog.

 

ITS

Spam/Phishing warning - A REQUEST TO DEACTIVATE (youIDhere@udmercy.edu)

If you have received either of the below emails you will want to delete it. The subject line reads "A REQUEST TO DEACTIVATE (youIDhere@udmercy.edu)" This is another spam/phishing scam attempt. This is not an official communication from ITS or the Help Desk.

If you have any questions or concerns please call the Help Desk at 313-993-1467

RESOLVED - Internet is unavailable

Access to the internet is currently unavailable. Our team is aware of the issue and are working to resolve.  Please check back as all updates will be posted as they are made available.

ITS Dept

Service has been restored. It may be necessary to reboot your device to establish a new connection to the network.

If you experience any further issues please call the Help Desk at 313-993-1500.

Spam warning - Part-time/Job Opportunity!!!

If you have received the below email you will want to delete it. The subject line reads "Part-time/Job Opportunity!!!" This is another spam/phishing scam attempt. We have located the account that was compromised and are working to resolve the issue.

If you have any questions or concerns please call the Help Desk at 313-993-1467

COMPLETED: Cascade scheduled for maintenance July 1 - 7:am to 8:30 am

Cascade Server will be unavailable the morning of Monday, July 1 from approximately 7:00 a.m. to 8:30 a.m.

During this time, we will be performing some maintenance on the system.