RESOLVED: User are unable to connect to SharePoint and OneDrive

Some users may be experiencing connectivity issues to both SharePoint and OneDrive while logged into Connect Tunnel/VPN. A temporary workaround of logging out of Connect Tunnel, will permit users to again access both file services.

We are currently working on a solution and will post all status updates here as they are made available.

 

ITS Help Desk 

UPDATE: 4:07PM

The network team has isolated the issue and connectivity has been restored. Anyone still experiencing a problem with connectivity should log out of all services and reboot their device. 

If you have any questions or need further assistance, contact the ITS Help Desk.