Shiple 4th Floor WIFI Down

WIFI is temporarily down on the 4^th floor of Shiple and will be brought back online sometime Monday.

MCN Library Down

Our notification system is reporting the Library building network connection as being down.  We have reached out to the network team for confirmation as to whether the issue is in the library or a network issue.

 

TitanConnect Portal Maintenance August 19th

Please be advised the TitanConnect system will be temporarily down starting at 6:30 am on August 19th for 45 minutes (or less) to perform maintenance on the self-service components of the system.  During this time, email will continue to flow into the system and be available as soon as you are able to log back in.

Details during this outage will be posted on the ITS Outage blog at http://udm-its.blogspot.com

Your patience during scheduled outages is always appreciated.

Blackboard service available - Aug 15 at 09:00 a.m.

ITS concluded migration of Blackboard system to the new hardware, and software maintenance at this point. Blackboard services are available. Blackboard software upgrade, performed during this operation, introduced some new functionality and may have slight appearance changes in certain areas.

New hardware platform should improve performance of the Blackboard system and provide additional capacity to cover projected future needs.
 
As usual, problems related to Blackboard services should be reported to IDS or submitted as an incident in our Help Desk ticket system. Always collect all the relevant information (time of incident, possible error messages, steps that lead to the problem) when you report problem with Blackboard system.

Thank you for your patience during Blackboard service outage.

ITS

Blackboard Maintenance Upgrade Aug 13-16, 2013

We are pleased to announce the University’s Blackboard servers will be upgraded next week.  To accomplish this upgrade, Blackboard services will be brought offline on Tuesday, August 13^th at 3:00 pm and are expected to remain offline until Friday, August 16^th at 4:30 pm.  Should the upgrade effort be completed in advance, Blackboard will be made available at that time.

 

ITS will provide progress updates on our outage blog which may be accessed by going to http://udm-its.blogspot.com.

 

ITS

 

 

Email issue

Email service was interrupted for several hours today at the university.

Services have been restored. However, it may take several hours to clear the backlog of email in the servers queue.

TitanConnect Email and INB Down for Maintenance, Portal Remains Up

Please be advised the TitanConnect email system and INB environments will be down starting at 6:30 am while maintenance is performed.  We apologize for the short notice.

We anticipate a return to service around 8:30 am.

During this period of time, all incoming email will be queued and delivered once service has been restored.

During this period of time you will be able to log into the TitanConnect portal however links to email and INB will not function.