Wednesday, June 20, 2018

Helpdesk System Offline - Updates in Progress

Throughout today, the Helpdesk is being updated and may be offline at times.  You can always reach the Helpdesk at x1500 when the ticket system is down.

Tuesday, June 19, 2018

BlackBoard Concerns**UPDATE**

We are back online. Thank you for your patience.

UDM Network Team
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We are aware of the concerns with the Global Navigation Menu and creating Announcements.  We are working to resolve these concerns and we will update this blog accordingly.

UDM Network Team

Friday, June 15, 2018

Blackboard Availability

Today, from 0730 until 0800 Blackboard will be unavailable for needed maintenance.  Thank you for your patience in this matter.

UDM Network Team

Wednesday, June 13, 2018

BlackBoard Email concerns**UPDATE**

Email is back online.  Thank you for your patience.

UDM  ITS Network Team

Tuesday, June 12, 2018

6/12/18 12:19  - At this time preproduction Database (PPRD) is down and unavailable.

Monday, June 04, 2018

Fraudulant "Accept Deposit" Email

Below is the newest fraudulent email being seen within the community.  If you have received this email please do not click the link and delete it. 

Should you ever receive a questionable email forward the email to the ITS Help Desk at helpdesk@udmercy.edu. We will respond letting you know if it is authentic or not.

ODS/Discoverer is available



ODS/Discoverer is available. 

Thursday, May 31, 2018

Blackboard Repair - Estimated Time 30 Minutes

After weeks of working with Blackboard to find a solution to the problems users have been facing, the system is being repaired at 11:00 am today and will be down for up to 30 minutes.  We are optimistic this will resolve the issues that originated back on 5/18.