Friday, July 22, 2016

Listserver Issues

We are currently experiencing technical difficulties with the UDM listserver.  We are working to restore service.

Tuesday, July 19, 2016

UDM Survey System available – Tue. July 19, 11:00



Upgrade of survey software is concluded. UDM Survey System is online and available.

If you notice any irregularities with this system, please report your case as detailed as possible by creating UDM Help Desk ticket at http://helpdesk.udmercy.edu.

Thank you for your patience during this service outage.

ITS

Monday, July 18, 2016

Survey system upgrade: Tue. July 19, 7:30 a.m.



ITS has scheduled software upgrade for UDM Survey System. This action is scheduled to begin at 7:30 a.m. on Tuesday, July 19. Users are advised to close the session and log out before this time.

Estimated downtime is 3 hours. New software will introduce changes in interface appearance and additional functionality to the system. All the surveys, created before software upgrade, are going to be preserved.

This blog is going of announce end of work and system availability. Please check this blog for possible new info and before you start using UDM Survey System.

Thank you,
ITS

Sunday, July 17, 2016

Law School Emergency Power Repairs

The Law School will be experiencing a power outage due to emergency repair by the Facilities dept  starting 7/17/16 at 7:00 am.  IT services will be down during this time.

No ETA is known for completion of the work.

IT services should be restored once done however, if you experience issues after power has been restored, please let us know.

Thursday, July 14, 2016

Brief Phone Interruption - 7/15/16 at 7:45 am



ITS will be performing some minor maintenance on the new phone system Friday morning between 7:45 am and 8:00 am.  You may notice a slight interruption in service on University phone lines during this time.

The Public Safety Office would like to remind you that should you be unable to reach their offices (313-993-1234 for non-emergencies and 313-993-1123 for emergencies) during this brief outage from your phone, please dial their alternate number – 313-342-8693.  After the outage, please revert to using their normal numbers.

ITS

Monday, June 27, 2016

VOIP Phone Issues

We are currently experiencing technical difficulties with the phone system across the University and are working with the vendor to restore service.

Wednesday, May 18, 2016

Briggs Ground Floor Down

Due to a water line break in the main closet of the Briggs basement building, all network and phone services - including WIFI are temporarily down. We are awaiting a permanent fix from Facilities before restoring service to this area.