Tuesday, March 03, 2015


The university listserver is currently offline.  ITS staff is aware of the issue and are currently working on a solution.

UDM ITS, Network Group

Monday, March 02, 2015

Listserver Approval Process.

We are currently having an issue with approving messages sent to the Listserver.  We are working on a resolution and will keep the community informed as to our progress.

## Update - 03/02/15 @ 3:14p ##

The issue with approving messages submitted through the listserver has been resolved.

Thank you for your patience during this issue.

UDM ITS, Network Group

Friday, February 20, 2015

Cable channels have been restored

All of the cable channels that were experiencing issues have been restored.  If you are still experiencing issues contact the ITS Helpdesk at 313-993-1500

Thursday, February 19, 2015

UPDATED - Unavailable cable channels

Please be advised that the following channels are currently unavailable.

11 - The Weather CHannel
12 - Headline News HD
19 - BBC America HD
22 - FYI HD
25 - History 2 HD
26 - National Geographic Channel HD
81 - CCTV

A service call has been placed with the provider and they are working to resolve the interruption to service.  No ETA is available.


Service has been restored to 

25 - History 2 HD
81 - CCTV

*Attention* - New SPAM email being seen in UDM inboxes

We have received word from members of the community that there is a new SPAM email claiming to be from the ITS Helpdesk.

This is not an official email and is not from the UDM ITS Helpdesk.

Below is a screen shot of the fake email.  Please do not click on the link provided in the message.  Instead, mark it as "Junk" and block the sender and delete.

If you have questions or concerns you can contact the UDM ITS Helpdesk at 313-993-1500

Wednesday, February 18, 2015

RESOLVED - Issue with udmercy.edu outbound email

Due to a compromised email account the udmercy.edu domain is being blocked by several other domains.  This will effect your ability to send email to some users from your UDM email account.  Be advised that our team is aware of the issue and is currently working to resolve.  Please check back for updates as they will be posted as soon as they are made available.

Thursday, February 12, 2015

RESOLVED - Corktown Campus - Offline - No Network or Internet Connectivity

The Corktown Campus is currently offline due to an issue with a server.  Our team is aware of the issue and are currently working to resolve.  Please check back for updates as they will be posted as they arrive.

Wednesday, February 04, 2015

Incoming Email Problem

ITS is seeing low levels of incoming email this morning and is investigating this matter.