Starting at 7:30 a.m. on Monday, September 26, Blackboard
system will be taken offline for software upgrade. Expected service outage is
up to 2 hours.
To avoid possible work and data loss, please close your
session and log out before 7:30 a.m. Check this blog for updates on this
scheduled maintenance action. Do not start using Blackboard before you can see notification
in this blog that Blackboard service has returned to normal operation.
Blackboard software upgrade is finished at this time. Certain
issues are discovered, unfortunately, and we are expecting help from Blackboard
Tech Support to resolve these issues. If you notice irregularities while using
Blackboard, please report those to IDS or submit Help Desk ticket.
Continue checking this blog, fixing discovered problems in
new software will most likely require restart of the Blackboard system with outage
in service which will be announced here.
Major software upgrade on our Blackboard system is due. This
action is scheduled to begin at 7:00 a.m. on Wednesday, August 17.Blackboard
system is going to be taken down with plan to return online and become
available on Thursday, August 18, at 9:00 a.m.
If you plan to use Blackboard system in this time, please
observe the following:
Please close your session and log out before 7:00 on
Wednesday; you risk loss of data and your work otherwise.
Please check this blog for status of the work on system
upgrade. This blog will reflect possible changes in status of this work and
announce availability of the Blackboard system.
This upgrade is consisting of several phases and if the
system appears to be online, that does not necessarily mean that work is
finished. Interruption in service may resume at any time and it won’t be
specifically announced. Please check this blog to make sure that system is
available before you start using Blackboard again.
Users won’t notice changes in the way Blackboard works. If
you experience problems after the system upgrade, please report these in usual
way (contact IDS, open help desk ticket).
UPDATE: Our team has found that a handful of accounts have been compromised. We are working to resolve the issue but until then those accounts have been locked down. At this time there is not ETA available. Please check back here for updates as they will be posted as they are made available.
If you receive the email shown below, please drag and drop it into your "Junk Email". Because it was sent from what appears to be a UDM email account, simply trying to delete or block the sender will not work.