Monday, July 16, 2018

Law School Internet Down

It has been reported and we have yet to verify the Law School internet connection is down.  We will investigate as soon as resources are available.

Sunday, July 15, 2018

McNichols Campus Internet Connection - Temporarily Down

The main internet connection to the University’s core servers is temporarily down and will be restored as soon as possible.  Connections to and from the residence halls should be fine at this time.


ITS will provide updates as they are available.

Thursday, July 12, 2018

Update - MCN - AV Office Offline, Briggs Ground Floor IT network services offline, Briggs Basement WIFI offline, Briggs Fax Machines offline

Services have been restored to Briggs that were afffected by the water damage.

All service includeing, WiFi, Telecom, and Faxes should be restored at this time

UDM Network Team

Network Outages - Update

The network outages affecting the CHP and Engineering on 7/11 and 7/12 havebeen resolved.
UDM Network Team

Wednesday, July 11, 2018

Network Outages

Due to an unforseen power outage there are localized network outages on yhe McNichols campus

- The wifi and some offices in engineering are currently experiencing outages.

- The CHP building wifi and some offices on the basement level are experiencing outages.

We will update with further information.

UDM Network Team

Tuesday, July 10, 2018

Network Connectivity Restored

As of 3:50pm, network connectivity for all users on the UDM McNichols campus has been restored.

UDM Network Team

Network connectivity is currently unavailable

At this time some users may be experiencing difficulty connecting to the network.  Our team is aware of the issue and have isolated the cause.  We are currently working on a resolution. 

No ETA is available at this time.

Please check back as all updates will be posted here as they are made available.

Phishing Scam - Microsoft Email Deactivation

If you receive the below email, mark it as Spam and delete it.  This is not an official email message from Microsoft.  If you did click on the link and provide your account information, contact the ITS Help Desk at 313-993-1500 so that steps can be taken to secure your accoount.

Friday, July 06, 2018

Blackboard Offline

Due to an unforeseen power issue, Blackboard services are currently restarting.

We expect services to be restore in the next 30 minutes.


Accessing Blackboard from TC

We are aware of the concern accessing BB from our TC web page and we are currently engaged with support to resolved this concern asap.  Please use the single login to access BB.

UDM Network Team

Monday, July 02, 2018

MCN - AV Office Offline, Briggs Ground Floor IT network services offline, Briggs Basement WIFI offline, Briggs Fax Machines offline

Please be advised that due to some water damage, the ground floor of the Briggs building is temporarily without IT network services which includes wireless, wired and telecom.


Fax lines in Briggs may not work as well throughout the building.  Other floors should be operating fine as of this time.



As a result of this, the ITS-AV Briggs office is temporarily offline.  You may call the x1500 and leave a message and they will pick up the voice-mail as soon as they are able.  The AV office may also be reached via email at  For emergency items or everyday needs, you may also stop by the B014 office. 



It may be more than a few days while the water damage is cleared, replacement equipment is acquired and set up.  Your patience as we deal with this matter is greatly appreciated.





Blackboard Offline

Today at approximately 0730 until 0800, BB will not be available due to scheduled maintenance.  We appreciate your patience regarding this matter.

UDM Network Team