Wednesday, March 08, 2017

TitanConnect Maintenance Scheduled - Thursday, May 8, 2017 6:30 am - 7:30 am

Maintenance has been scheduled for TitanConnect portal services on Thursday, May 8, 2017 from 6:30 am to 7:30 \am. During this maintenance window service disruptions can be expected.   Services affected include TitanConnect portal and single sign-on to INB and SSB services.  Your patience during scheduled maintenance is always appreciated. Please check this blog for updates. 

Monday, March 06, 2017

Knowledge is now Blackboard – effective Mar. 7 at 7:30 a.m.



Our course server, known as Knowledge.udmercy.edu is changing name to Blackboard.udmercy.edu. Switch of the name won’t cause service outage, but active sessions won’t follow the change and users logged in will be prompted to re-log in. To avoid to be thrown out of the session, please log out of knowledge/blackboard any time before 7:30 a.m. on Tuesday, March 7 and log into https://blackboard.udmercy.edu. Following the name change, your attempt to use knowledge.udmercy.edu will automatically lead you to blackboard.udmercy.edu. This change will not cause any other change in your Blackboard experience.
Sorry for possible inconvenience.   
ITS

Friday, March 03, 2017

TitanConnect Maintenance Scheduled - Sundary, May 5, 2017 8:00 am - 12:00 pm

Emergency maintenance has been scheduled for TitanConnect portal services on Sunday, May 5, 2017 from 8:00 am to 12:00 pm. During this maintenance window service disruptions can be expected.   Services affected include TitanConnect portal and single sign-on to INB and SSB services.  Your patience during scheduled maintenance is always appreciated. Please check this blog for updates. 

Update : 3/5/2017 2:15 pm Service has been restored.

Tuesday, February 28, 2017

New Detroit Mercy Website

To keep everyone in the loop, the website was flipped at 530. If your checking from home, you may not see it changed yet as your ISP dns entry needs to pick up the new location for our www site. This could be a few hours or more. On campus, since we point to our own DNS (where the change was made), the new site will come up. Patience is the word at the moment. The 530 time was selected knowing that by 830ish a good number of DNS servers would grab our updated DNS info.

Wednesday, February 15, 2017

Phishing Email - Do Not Open, Do Click On Enclosed Link

If you receive the below email, be aware that it is not an official communication from the University's ITS Dept.  It is a phishing scam and should be deleted.  As well the link within the email is not associated with the University.  Should you have any questions please contact the Help Desk at 313-993-1500.


Tuesday, February 07, 2017

Main Web Server — Service Restored; sites.udmercy.edu Offline

The main Detroit Mercy web server has been restored. Sites (blogs) are offline. Restoration work is in progress.

Main Web Server Outage

The main Detroit Mercy web server is offline.  Restoration work is in progress.

Wednesday, February 01, 2017

Users may experience problems when trying to login to the Titan Connect Portal



Due to a recent Chrome update, v56 released by Google on 1/25/17, the Chrome browser is no longer compatible with the Titan Connect portal.  Community members will want to access the portal using either Internet Explorer or Firefox as their browser.

A ticket has been opened with Google regarding this issue.  Any updates will be posted here as they are made available.

UDM ITS Help Desk