Wednesday, November 14, 2018

Blackboard Outage

BB will be taken offline for scheduled maintenance @ 0800 The window for this maintenance is 30min.

ITS Network Team

Blackboard Maintenance Wed, Nov 14 8:00 am - 8:30 am

Just a quick reminder as announced via email and on the Blackboard announcement section that the system will be transitioned to authenticate using your Titan Pass credentials.  The system will be down from 8:00 am and will be back online at 8:30 am.

If you have not already claimed your Titan Pass credentials, go to my.udmercy.edu and click on the Authenticate Account option.  Enter your user name and an email will be sent to your Office 365 email account which will allow you to set your password.

You can then go back to blackboard.udmercy.edu or access it via login to the my.udmercy.edu portal.

We apologize for this inconvenience this morning in allowing us to make this move now in preparation for the new Blackboard environment coming in Term II.

Thursday, November 01, 2018

Blackboard Down - 11/1 @ 7:00 am

A new issue has cropped up since we went back online yesterday night preventing users from logging in.  ITS is looking to address this ASAP.  Please bear with us.

Tuesday, October 30, 2018

Blackboard Offline - UPDATE-

We are currently working with BB support to resolve this concern and will update this string accordingly.


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BB will be taken off line to resolve concerns.  The window for this maintenance is 30min.

ITS Network Team

BlackBoard Availability **UPDATE**

The website is available however, full functionality has not been restored.  We will update this thread accordingly.
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We are aware of the concern with the Blackboard site and are currently working to resolve the concern.

ITS Network Team

Monday, October 29, 2018

Blackboard Course Accessibility**UPDATE**

System is fully functional.  Thank you for your patience.
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We are aware of this concern and we are working on a resolution.

ITS Network Team

Thursday, October 25, 2018

Corktown Network Down

The network is temporarily down but will be brought up ASAP.

 

Thursday, October 11, 2018

**Completed**Blackboard Availability

On Friday 10/12/2018 from 0700 to 0800 Blackboard will not be available because of scheduled maintenance.  This post will be updated when the system is available.

UDM Network Team

Friday, October 05, 2018

TitanConnect - Scheduled Outage - Starting Today at 5 pm through Sunday

This is a gentle reminder that the TitanConnect Self-Service and INB services will be offline starting at 5:00 pm today and will return to availability on Sunday.  Please exist Self-Service or INB prior to 5:00 pm.

During this time, the TitanConnect portal (https://tc.udmercy.edu) and My Portal (https://my.udmercy.edu) will remain online and available however, the links for these two services will not function.  Once the upgrades are completed, access will be restored.

Status updates will be provided to the University community on the ITS Outage blog which is available at:  https://udm-its.blogspot.com.  This is a good link to bookmark should you experience issues with any ITS service and would like to know the current status.

All other services including the highly utilized Blackboard, Office 365 and University’s websites will remain online and available during this time.

ITS

 

From: Information Technology Services
Sent: Friday, September 14, 2018 9:45 AM
To: students_plus_dental_law@listserver.udmercy.edu
Cc: employees@listserver.udmercy.edu
Subject: TitanConnect - Scheduled Outage - First Weekend in October 2018

 

Please be advised that starting at 5:00 pm on Friday, October 5, 2018 and continuing through Sunday, October 7, 2018 the TitanConnect Self-Service and INB services will be offline while back-end database upgrades are completed in preparation for an upgrade of this environment later in the year.

During this time, the TitanConnect portal (https://tc.udmercy.edu) will remain online and available however, the links for these two services will not function.  Once the upgrades are completed, access will be restored.

Status updates will be provided to the University community on the ITS Outage blog which is available at:  https://udm-its.blogspot.com.  This is a good link to bookmark should you experience issues with any ITS service and would like to know the current status.

All other services including the highly utilized Blackboard, Office 365 and University’s websites will remain online and available during this time.

ITS