Wednesday, December 07, 2016

Phishing Email with attached PDF

Should you receive the below email, delete it.  This message has been found to be a phishing scam and is not related to any UDM business. 

The ITS Help Desk



Sunday, December 04, 2016

TitanConnect INB & SSB Services Restored

12/4/2016 6:30 pm. Please be advised that TitanConnect INB and SSB are temporarily down and ITS is working to restore service as quickly as possible.

Update 12/4/2016 9:20 pm.  Service has been restored

TitanConnect INB and SSB Service Restored

12/4/16 2:05 pm. Please be advised that Titanconnect INB and SSB are temporarily down and ITS is working to restore service as quickly as possible.

Update : 12/4/16 2:45 pm.  INB & SSB service has been restored.

Tuesday, November 29, 2016

Fake email message from HelpDesk

The below email is NOT from the UDM ITS Help Desk.  This is a phishing email attempting to gain access to your personal information. Please mark this message as 'Junk' and delete.


Monday, November 28, 2016

Incoming Calls - Temporarily Down

Please be advised we are experiencing issues with incoming calls.  Outgoing and calls within the University are working just fine at this time.

 

ITS is working to restore service ASAP.

 

Wednesday, November 23, 2016

RESTORED: Phone Outage

UPDATE: Full functionality has been restored.

Phones across the University are experiencing an outage. ITS is aware of and investigating the issue.

Monday, November 21, 2016

RESTORED: ListServe - delivery is currently unavailable

UPDATE: Full functionality has been restored.

Please be aware that currently mail/delivery through ListServe is not available.  The site has not been affected.

Our team is aware of the issue and is currently working to resolve.  Please check back here as we will post updates as they arrive.

Thank you

UDM ITS Services

Sunday, November 20, 2016

Residence Halls - Internet Down

ITS is investigating the matter at this time and will work to restore as soon as possible.