Tuesday, April 21, 2015


Thank you for your patience!  We received our needed hardware part by overnight service and have installed it.  Voicemail has been tested and is working at 100%.

Friday, April 17, 2015


Our Voicemail problem has been diagnosed and it has been found that we have a bad piece of Hardware.  We are having a replacement part programmed and FEDEXed ASAP.  We will most probably be fully operational again by late Tuesday the 21st.  We are working to expedite!  Sorry for the inconvenience.


Friday Morning we are experiencing hit or miss service with Voicemail.  Sometimes it appears to work as normal, but is not functioning at 100%.  ATT has been notified and we are working to resolve.  Sorry for the inconvenience.

Wednesday, April 08, 2015

Connectivity restored to the Brigg's Bldg and UAS

Connectivity has been restored to both the Brigg's Bldg. and UAS.  If you were effected by this intruption in service you will need to reboot your device and establish a new connection with the network.

If you have any further connectivity problems call the HelpDesk at 313-993-1500

Connectivity issues in Briggs and UAS

Currently there are connectivity issues in both the Briggs Bldg and in UAS.  Our team is on site and working to resolve the issue.  Please check back as updates will be posted here.

Our apology for any inconvenience this may cause.

The UDM ITS HelpDesk

Friday, March 20, 2015

Internet connectivity has been restored

As of 9:58am connectivity to the Internet has been restored on the McNichols Campus.  We thank you for your patience while ITS resolved the issue.

Internet Connectivity McN Campus Only

The McNichols campus is currently experince an internet outage. Access to McNichols based service, ie Banner, Email, etc will be unavailable at the Law and Corktown Campuses

This will not affect internet access for the Law and Corktown as well as the Dorms.

ITS staff are currently working on outage.

Please check back here for update.

UDM ITS, Network Group

Tuesday, March 17, 2015

Cable TV Channels **UPDATE 3/17 @ 1:35p**

All channels have been restored to the UDM Cable TV system.

UDM ITS, Network Group

Cable TV Channels **UPDATE 3/17 @ 10:50a**

UDM ITS has been working with our provider to restore service. As of 10:50a on Mar. 17 all but 14 channels have been restored.

UDM ITS continues to work with provider to restore the remaining channels.

We apologize for the inconvence this has casued.

Please check back here for updates.

UDM ITS, Network Group

Monday, March 16, 2015

Cable TV channels unavailable

*Update: 10:51am - A service call has been placed with the provider.  No ETA is available at this time.

Currently all cable channels above 11 are not available.  We are currently working to resolve the issue.  Please check back here for updates as we will posted them as they are made available.

Thank you

Tuesday, March 10, 2015

New SPAM email

The below email is not from the ITS Department.  Do not click on the link within the email.  Mark as 'Junk' and simply delete.

Should you have any questions or concerns you can contact the Helpdesk at 313-993-1500