SPSS Up

SPSS licensing has been installed and the new renewal date is set for 7/31/14.  All expiration warnings should no longer display.

 

SPSS Down

Please be advised the SPSS application is currently down while ITS works through the application of the renewal license code.  We hope to have this resolved sometime today.

 

Power Outage - Voice Mail Down - 8/24/13 8:00 am to 6:00 pm

Please be advised that due to the Facilities scheduled power outage of Lansing Reilly occurring on Saturday, August 24, 2013, the voice-mail system will be down during this time.  Once power is back online, access to the voice-mail system will be restored.

 

Call to your phone number will simply continue to ring with an answer.

 

ITS

 

TitanConnect Email Maintenance Scheduled - Friday August 23, 2013

Please be advised ITS will be performing maintenance to the TitanConnect email system (and only the email system) starting at 6:30 am and running to 8:00 am, tomorrow, Friday, August 23, 2013.  The only feature that will NOT be available will be email.  Users may continue to log into the portal during this time and do everything else they wish including registering for Term I, checking out their schedule, updating their address and all other features available within self-service.

As always, ITS will keep you posted on the progress of this effort on our full disclosure outage blog located at http://udm-its.blogspot.com.  Should the work be completed in advance of 8:00 am, ITS will return email back into service at that earlier time.

Your patience during these outages is always appreciated.

Update : 7:15 a.m. Maintenance has been completed.  All services restored.

Blackboard not accepting log-ins - Aug 21 1:00 p.m.

Blackboard service refused accepting new users today; restart of the services cleared the situation and Blackboard is working in normal fashion now. ITS is reviewing logs and system configuration to do corrective action and prevent this problem from reoccurring.
We apologize for inconvenience caused by this incident.

ITS

Short Blackboard service outage - Aug 20 08:30 a.m.

Blackboard service became unresponsive and restart of the services was indicated. This caused short outage in Blackboard service. Most of the users are able to pick-up and continue from the moment of interruption.

Underlying cause for the glitch is identified and ITS is going to take corrective action. We apologize for the inconvenience this outage may have caused.

ITS
 

TitanConnect Maintenance Scheduled August 20, 2013

Please be advised the TitanConnect system will be temporarily down starting at 6:30 am on August 20th for 45 minutes (or less) to perform maintenance on the self-service components of the system.  During this time, email will continue to flow into the system and be available as soon as you are able to log back in.

Details during this outage will be posted on the ITS Outage blog at http://udm-its.blogspot.com

Your patience during scheduled outages is always appreciated.