TitanConnect Email Maintenance Scheduled June 11, 2014 6:30 a.m. to 7:00 a.m.

Please be advised that starting at 6:30 AM on Wednesday, June 11, 2014 the ITS department will be performing maintenance to the TitanConnect email system.  Blackboard, WWW and all other systems will remain online and available during this outage.

All incoming email will be queued and delivered once the system is available.  (Exchange users will be unaffected by this temporary outage.)

We anticipate the work to be completed by 7:00 AM.

Details of the outage will be posted to the ITS Outage blog located at http://udm-its.blogspot.com

Update : 6:50 a.m. June 11 - Maintenance has been completed.  Thank you for you patience.

Unconfirmed Reports - Verizon Blacklisting UDM Email

We have received unconfirmed reports that Verizon is blacklisting udmercy.edu email at this time.  The network team will investigate and work to resolve this as soon as possible.

Blackboard available - Monday 05/26 at 7:45 a.m.

Scheduled software patch installation is finished and Blackboard services are up and running.

Thank you,

ITS

Dorms Internet access short outage - Friday 8:00 a.m. - RESOLVED

Due to replacing one faulty piece of hardware, network service to Dorms and related Wireless services were taken off-line at 8:00 a.m., Friday, May 23 resulting in service outage of 30 minutes. All services are restored to normal operation.

Please use http://helpdesk.udmercy.edu to report irregularities in Network / Internet service.

Thank you,

ITS

Network connectivity has been restored. All systems available.

Network connectivity has been restored.  All systems available.

Thank you for your patience and understanding.

Network connectivity issues

We are currently experiencing Network connectivity issues.  This may effect accessing services such as Banner, network shares and Internet access as a whole.

Please be advised that our team is aware of the issue and is currently working to resolve.  There is no ETA available.  Please check back back for updates as we will post as they become available.

Blackboard software patches installation – Monday, May 26 at 7:30 a.m.

Due to necessary patch installation, Blackboard service won’t be available on Monday, May 26, starting at 7:30. This service outage should not take longer than 1 hour. If you are using Blackboard Monday morning, please make sure to close your session and log out before 7:30 a.m. to prevent possible data loss.

Please check this blog for updates and Blackboard availability.

ITS