Completed : Cascade scheduled for maintenance June 3 - 7:am to 8:30 am

Cascade Server will be unavailable the morning of Thursday, May 30 from approximately 7:00 a.m. to 8:30 a.m.

During this time, we will be performing some maintenance on the system.

ODS Maintenance - Starting Saturday, June 1, 2019

Please be advised the ODS (Operational Data Store) within the Argos Reporting system will be unavailable starting Saturday morning while it is migrated to new hardware.  The server will be back online before the start of business hours on Monday, June 3, 2019. 

 

If it is available beforehand, ITS will post that to our blog. 

 

For status updates please visit:  https://udm-its.blogspot.com.

 

ITS

Resolved - Help Desk Ticket System Is Unavailable

The Help Desks ticketing system is currently unavailable dueto a scheduled update.  Should you need to submit a ticket please call the Help Desk directly at 3123-993-1500 and we will create a paper ticket that will be entered into the system as soon as it becomes available.  Please check back as all updates will be posted here as they become available.

Resolved - Argos is currently unavailable

Argos/eVisions is curently unavailable.  Our team is aware of the issue and is working to resolve.  At this time there is no ETA.  Please check back as all updates will be posted as they are made available.

The ITS Help Desk



UPDATE:

Access has been restored.  If you have any questions or are still experiencing access issues please cell the Help Desk at 313-993-1500.

RESOLVED - Home and shared/group drives are currently unavailable

Users may notice that both Home and Shared/Group drives are unavailable.  Our team is aware of the issue and is working to resolve the issue.  At this time there is no ETA.  Please check back as all updates will be posted as they are made available.

Update: Drives should be available at approximately 9:45am 

Resoled. Users should now be able to access Home and Share drives.  If you are not able ot please reboot your device to establish a fresh connection to the netpwrk.

Blakboard Hosted Services - Update - April 19, 2019 2:00 AM to 7:00 AM

On Friday, April 19, 2019 between the hours of 2:00 AM - 7 AM EDT / 6:00 AM UTC - 11:00 AM UTC, Blackboard will be performing service impacting maintenance replacing firewall devices to increase capacity.

During this maintenance, Blackboard will be replacing firewall devices to increase capacity. Please take note that this is a service impacting maintenance occurring on a Friday which requires your servers hosted at VA3 to be offline during the maintenance period. While we strive to keep the time offline to a minimum, it may last throughout the maintenance period. Kindly inform your faculty and students to expect a service interruption during this maintenance window.


 

Discoverer Reports Server Currently Unavailable **RESTORED**

Discoverer is temporarily offline.