Access to the internet is currently unavailable. Our team is aware of the issue and are working to resolve. Please check back as all updates will be posted as they are made available.
ITS Dept
Service has been restored. It may be necessary to reboot your device to establish a new connection to the network.
If you experience any further issues please call the Help Desk at 313-993-1500.
Tuesday, July 02, 2019
Monday, July 01, 2019
Spam warning - Part-time/Job Opportunity!!!
If you have received the below email you will want to delete it. The subject line reads "Part-time/Job Opportunity!!!" This is another spam/phishing scam attempt. We have located the account that was compromised and are working to resolve the issue.
If you have any questions or concerns please call the Help Desk at 313-993-1467
If you have any questions or concerns please call the Help Desk at 313-993-1467
COMPLETED: Cascade scheduled for maintenance July 1 - 7:am to 8:30 am
Cascade Server will be unavailable the morning of Monday, July 1 from approximately 7:00 a.m. to 8:30 a.m.
During this time, we will be performing some maintenance on the system.
During this time, we will be performing some maintenance on the system.
Tuesday, June 18, 2019
SPAM ALERT: "Part Time Shopping Offer Available"
If you receive the below email be advised that it is a scam. You will want to mark it as SPAM and delete it. If you have any questions please call the Help Desk at 313-993-1500.
Friday, June 14, 2019
Wednesday, June 12, 2019
Application Manager/Banner 9 page unavailable for some users
Some users may experience issues with loading the Application Manager/Banner 9 page. We suggest you attempt to login with a different browser as some have found this to be a good temporary work around. If you are still unable to access please submit a ticket to the Help Desk at https://hd.udmercy.edu or by calling the Help Desk at 313-993-1500.
Fake "Pending Emails"
If you receive the following email please delete it at once. Do not click on the link. This is a phishing scam and is not an official email from ITS.
Remember, no one from the ITS Department or the Help Desk will ever ask you for your password or credentials.
If you have any questions please contact the Help Desk at 313-993-1500
Remember, no one from the ITS Department or the Help Desk will ever ask you for your password or credentials.
If you have any questions please contact the Help Desk at 313-993-1500
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