M365 Service Health Notification

Exchange Online service alert Incident information Title: All users can't open attachments from shared mailboxes ID: EX215833 Status Post-Incident Report Published Details A post-incident report has been published. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Microsoft 365 suite service alert Incident information Title: Error when attempting to access Microsoft 365 services ID: MO216274 Status Service Restored Details Title: Error when attempting to access Microsoft 365 services User Impact: Users may have received an error when attempting to access Microsoft 365 services. More info: Users may have received the following error message: "AADSTS90033: A transient error had occurred. Please try again." Microsoft Teams - Teams Live Events were impacted by this issue. Intune - Device check-ins may have intermittently failed. Final status: We redistributed traffic within the affected infrastructure and have validated that service has been restored. Scope of impact: Users hosted in the Australia and New Zealand region may have been affected by this event. Start time: Sunday, June 14, 2020, at 11:00 PM UTC End time: Monday, June 15, 2020, at 1:40 AM UTC Preliminary root cause: An increase in traffic within a portion of infrastructure responsible for Microsoft 365 access had caused an issue in which users were unable to authenticate to Microsoft 365 services. Next steps: - We're analyzing performance data and trends on the affected systems to help prevent this problem from happening again. We'll publish a post-incident report within five business days. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Microsoft 365 suite service alert Incident information Title: Error when attempting to access Microsoft 365 services ID: MO216274 Status Service Degradation Details Title: Error when attempting to access Microsoft 365 services User Impact: Users may receive an error when attempting to access Microsoft 365 services. More info: Users may the following error message: "AADSTS90033: A transient error has occurred. Please try again." Current status: We're investigating a potential token issue that may be preventing users from authenticating to multiple Microsoft 365 services or features. Scope of impact: Users hosted in the Australia and New Zealand region may be affected by this event. Start time: Monday, June 15, 2020, at 11:00 PM UTC Next update by: Monday, June 15, 2020, at 3:30 AM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Microsoft 365 suite service alert Incident information Title: Error when attempting to access Microsoft 365 services ID: MO216274 Status Investigating Details Title: Error when attempting to access Microsoft 365 services User Impact: Users may receive an error when attempting to access Microsoft 365 services. More info: Users may the following error message: "AADSTS90033: A transient error has occurred. Please try again." Current status: We're analyzing system logs to determine the source of the issue. Scope of impact: Users hosted in the Australia or New Zealand region may be affected by this event. Next update by: Monday, June 15, 2020, at 1:30 AM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

Fall Registration and Schedule of Classes OFFLINE until June 22, 2020

Fall 2020 Registration and Schedule of Classes will not be available due to class section updates starting Mon, June 15th at 9am and will be back online on Mon, June 22nd at 9am.

M365 Service Health Notification

Office Client Applications service alert Incident information Title: Errors opening apps ID: OP216023 Status Service Restored Details Title: Errors opening apps User Impact: Users may have experienced errors when attempting to open any Microsoft 365 app. More info: When attempting to open Microsoft 365 apps, a user would have seen an error similar to this message: 'Windows cannot find "C:\Program Files\Microsoft Office\root\office16\winword.exe" Make sure you typed the name correctly, and then try again." Additional information regarding the specific versions of Windows 10 that were affected can be found here: https://support.microsoft.com/en-us/help/4557957/windows-10-update-kb4557957 Final status: We've determined that a third-party app inadvertently impacted users ability to open any Microsoft 365 app under specific circumstances. The third-party app has taken steps to resolve the issue. Additional details can be found on the Avast and AVG forum: https://forum.avast.com/index.php?topic=233129.msg1549776#msg1549776 Scope of impact: This issue only affected Windows 10 version 2004, 1909, and 1903. Additionally, only users with specific Avast or AVG app versions on their devices would have been affected. Start time: Tuesday, June 9, 2020, at 12:00 PM UTC End time: Wednesday, June 10, 2020, at 7:05 AM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Exchange Online service alert Incident information Title: All users can't open attachments from shared mailboxes ID: EX215833 Status Service Restored Details Title: All users can't open attachments from shared mailboxes User Impact: Users were unable to open attachments from shared mailboxes. More info: To ensure the fix takes effect, we recommend clearing your browser's cache. Final status: We've confirmed with various affected users that the issue has been resolved. Scope of impact: All users attempting to open attachments from shared mailboxes may have experienced impact. Start time: Monday, June 8, 2020, at 4:00 PM UTC End time: Thursday, June 11, 2020, at 9:31 PM UTC Preliminary root cause: The shared mailbox email address was not being added in the request to get the file attachment from the service, preventing users from opening attachments. Next steps: - We're reviewing our update procedures to better identify similar issues during our development and testing cycles. - We're analyzing our mitigation strategy to improve the speed in which we resolve the issue. We'll publish a post-incident report within five business days. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052