Friday, December 03, 2010

Blackboard services outage 12/03 9:15 a.m.

Due to reports on Blackboard malfunctioning in file accessing area, Blackboard service and supporting database service were restarted at 9:15 a.m. in order to restore normal services to users. This action caused some 10-15 minutes service outage. ITS will analyze available log files to try to find cause for this problem in order to prevent this kind of error in the future.

We sorry for possible inconvenience caused to Blackboard users,

ITS

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