M365 Service Health Notification

Microsoft Teams service alert Incident information Title: Users experiencing failures joining meetings using a Conferencing Virtual Assistant (CVA) in Microsoft Teams ID: TM222372 Status Investigating Details Title: Users experiencing failures joining meetings using a Conferencing Virtual Assistant (CVA) in Microsoft Teams User Impact: Users may experience dropped calls when connecting through a CVA in Microsoft Teams. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 30 minutes. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

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M365 Service Health Notification

Microsoft Teams service alert Incident information Title: Some admins may have been unable to access the Microsoft Teams admin center ID: TM222357 Status Service Restored Details Title: Some admins may have been unable to access the Microsoft Teams admin center User Impact: Admins may have been unable to access the Microsoft Teams admin center. Final status: We've successfully reverted the build and confirmed with the affected users that impact has been mitigated. Scope of impact: Impact was specific to users who were served through the affected infrastructure. Start time: Thursday, September 17, 2020, at 11:30 AM UTC End time: Thursday, September 17, 2020, at 1:30 PM UTC Root cause: A recent build deployment, intended to improve service performance, inadvertently caused impact. Next steps: - We're reviewing our standard service update procedures to avoid similar impact in the future. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Microsoft 365 suite service alert Incident information Title: Users in China can't view live events in Microsoft Stream when using a specific third-party carrier ID: MO218892 Status Extended Recovery Details Title: Users in China can't view live events in Microsoft Stream when using a specific third-party carrier User Impact: Users in China are unable to view live events in Microsoft Streams as they occur through a specific third-party carrier. More info: This event previously also affected the ability to play back live events after they occurred. As communicated in our update on Friday, July 24, 2020, at 7:44 PM UTC, a fix was deployed that mitigated impact to playing back live events. Current status: We're continuing the internal validation of a potential long-term fix, which is taking more time than initially expected. We expect to have an update on the status of the fix by the end of next week, Friday, September 25, 2020. Scope of impact: This issue only affects tenants who are hosted outside of China, but have users accessing the service from within China and from a specific third-party carrier. Next update by: Friday, September 25, 2020, at 9:00 PM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Exchange Online service alert Incident information Title: Users may intermittently be unable to access all Exchange Online connection methods ID: EX221691 Status Service Restored Details Title: Users may intermittently be unable to access all Exchange Online connection methods User Impact: Users may have intermittently been unable to access all Exchange Online connection methods. Final status: We've rebalanced traffic throughout the affected infrastructure and confirmed via monitoring the service that this action has successfully resolved the issue. Scope of impact: Your organization was affected by this event, and all users attempting to access Exchange Online connection methods may have intermittently been impacted. Start time: Tuesday, September 8, 2020, at 3:13 PM UTC End time: Tuesday, September 8, 2020, at 8:15 PM UTC Root cause: An unusually large amount of traffic had resulted in intermittent Exchange Online connection access issues. Next steps: - We're analyzing request loads and reviewing traffic optimization improvements on the affected Exchange Online infrastructure to help prevent similar access issues from reoccurring in the future. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Exchange Online service alert Incident information Title: Users may intermittently be unable to access all Exchange Online connection methods ID: EX221691 Status Service Degradation Details Title: Users may intermittently be unable to access all Exchange Online connection methods User Impact: Users may intermittently be unable to access all Exchange Online connection methods. Current status: We've identified that an unusually large amount of traffic has resulted in intermittent Exchange Online connection access issues. We're rebalancing traffic throughout the affected infrastructure to potentially mitigate this problem. Scope of impact: Your organization is affected by this event and all users attempting to access Exchange Online connection methods may intermittently be impacted. Start time: Tuesday, September 8, 2020, at 3:13 PM UTC Root cause: An unusually large amount of traffic has resulted in intermittent Exchange Online connection access issues. Next update by: Tuesday, September 8, 2020, at 9:00 PM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052

M365 Service Health Notification

Exchange Online service alert Incident information Title: Users may intermittently be unable to access all Exchange Online connection methods ID: EX221691 Status Investigating Details Title: Users may intermittently be unable to access all Exchange Online connection methods User Impact: Users may intermittently be unable to access all Exchange Online connection methods. Current status: We're reviewing available diagnostic data to isolate the source of impact and identify troubleshooting actions. Scope of impact: Your organization is affected by this event and all users attempting to access Exchange Online connection methods may intermittently be impacted. Next update by: Tuesday, September 8, 2020, at 5:00 PM UTC Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052