Thursday, September 17, 2020

M365 Service Health Notification

Microsoft

Microsoft Teams service alert

Incident information

Title: Some admins may have been unable to access the Microsoft Teams admin center
ID: TM222357

Status

Service Restored

Details

Title: Some admins may have been unable to access the Microsoft Teams admin center

User Impact: Admins may have been unable to access the Microsoft Teams admin center.

Final status: We've successfully reverted the build and confirmed with the affected users that impact has been mitigated.

Scope of impact: Impact was specific to users who were served through the affected infrastructure.

Start time: Thursday, September 17, 2020, at 11:30 AM UTC

End time: Thursday, September 17, 2020, at 1:30 PM UTC

Root cause: A recent build deployment, intended to improve service performance, inadvertently caused impact.

Next steps:

- We're reviewing our standard service update procedures to avoid similar impact in the future.

This is the final update for the event.

Thank you,
The Microsoft team

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