Dorms Internet Status **** UPDATE 10.31 11:30 a.m.

Comcast, our ISP for Internet access in Dorms, is still working on resolving intermittent issues affecting Internet access for Dorms. We experience these issues as a short inaccessibility to Internet sources or as a poor response to our requests. Access to University resources is not affected by these issues.

As a consequence of Comcast intervention in pursuing these problems, Dorms have serious difficulties in accessing Internet, this morning between 10:30 and 11:30.

Dorms Internet access works on full capacity at this time. Comcast and ITS is going to continue close monitoring so we can fix problems and provide best possible Internet service.

Thank you for your understanding,

ITS

Dorms Network at full capacity Thursday Oct. 25 1:00 p.m.

Our ISP finally got Dorms Internet service restored and Dorms network runs on full capacity now. We are going to continue close monitoring of the network. Please bookmark this site (http://udm-its.blogspot.com/) and check here first for possible updates.

We are sorry for the problems caused by the lowered Internet capacity. We are doing our best to maintain good quality Internet service throughout; ultimately we depend on service quality we got from our ISP.

ITS  

Library Access Reported Slow

We have received reports that the network connection is slow and have staff looking into it.

Dorm Network Internet access limited - Oct. 23 11:00 a.m.

We had intermittent, short duration, issues with Internet pipe supplying Dorms with the Internet service for several days, and ISP was not able to track these problems to their source. This morning this line went completely down and Dorm Network is running on backup network now, with much lower than normal capacity. Users are noticing poor, slow service and time outs on loading web sites of the Internet. Access to University (udmercy.edu) network is not affected.

Please limit your use of Internet to absolutely necessary at this time. We don’t have reliable information on how long this situation may last. Please check this site for updates and information on repairing process progress.

Thank you for cooperation,

ITS

Internet Issue

We are experiencing some unusual activity on the Unviersity network and network technicians are investigating it at this time.  You may have issues trying to reach the Internet.  If you do, please post a comment to this blog entry with your campus location.

 

Dorms Internet access at full capacity Oct. 15, 3:15 p.m.

Due to our ISP service action on our Dorms Network, we had to switch Dorms Internet access to the backup line with much lower capacity at 2:45 p.m. today, October 15. Service action is concluded and Dorms Network is supplied with full capacity now. We hope that this service action will terminate occasional hiccups that we had in this network last several days.
ITS will continue to monitor the situation and communicate status on this blog.

We sorry for all the inconvenience caused by this situation,

ITS
 

Blackboard service available Oct. 15, 7:40 a.m.

Planned Blackboard Software maintenance action is concluded and Blackboard services are up and available.

Thank you for your cooperation,

ITS