Tuesday, August 04, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Any user may be experiencing delays of over 60 minutes when sending email messages
ID: EX219787

Status

Service Degradation

Details

Title: A limited number of users may be experiencing delays of over 60 minutes when sending email messages

User Impact: Some users may be experiencing delays of over 60 minutes when sending email messages.

More info: Sending email messages can be delayed by approximately one hour.

Current status: The deployment of the fix, which is currently 61 percent completed, is progressing as expected, and we'll continue to monitor as it saturates the impacted environment.

Scope of impact: This issue may affect a limited number of users.

Start time: Wednesday, July 29, 2020, at 8:24 AM UTC

Root cause: A recent change intended to optimize mail flow organization caused unexpected impact to the timely delivery of mail.

Next update by: Wednesday, August 5, 2020, at 8:30 PM UTC

Thank you,
The Microsoft team

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