Thursday, August 27, 2020

M365 Service Health Notification

Microsoft

Microsoft Teams service alert

Incident information

Title: Some users can't retrieve Public Switched Telephone Network (PSTN) calls from a call queue when using Microsoft Teams
ID: TM221042

Status

Service Degradation

Details

Title: Some users can't retrieve Public Switched Telephone Network (PSTN) calls from a call queue when using Microsoft Teams

User Impact: Some users may be unable to retrieve PSTN calls from a call queue when using Microsoft Teams.

Current status: We're analyzing call logs to determine the source of the issue.

Scope of impact: Impact is specific to any user attempting to retrieve PSTN calls from a call queue.

Next update by: Thursday, August 27, 2020, at 11:30 AM UTC

Thank you,
The Microsoft team

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