Tuesday, August 25, 2020

M365 Service Health Notification

Microsoft

Exchange Online service alert

Incident information

Title: Some users can't connect to Exchange Online when using Outlook on the web
ID: EX220900

Status

Service Restored

Details

Title: Some users can't connect to Exchange Online when using Outlook on the web

User Impact: Users may have been unable to connect to the Exchange Online service when using Outlook on the web.

Final status: While we were in the process of isolating the source of the problem, system monitoring indicated that the service had returned to normal health. We've confirmed that the problem is no longer occurring, and we'll continue to monitor the service to ensure that the problem does not happen again.

Scope of impact: Impact was specific to users who were served through the affected infrastructure.

Start time: Tuesday, August 25, 2020, at 1:05 PM UTC

End time: Tuesday, August 25, 2020, at 3:50 PM UTC

This is the final update for the event.

Thank you,
The Microsoft team

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