M365 Service Health Notification

Exchange Online service alert Incident information Title: Any user may see delays accessing Exchange Online using any connection method ID: EX221454 Status Service Restored Details Title: Any user may see delays accessing Exchange Online using any connection method User Impact: Users may experience delays when accessing Exchange Online via any connection method. Final status: We've successfully restarted the affected infrastructure and confirmed through our service health telemetry that impact is mitigated. Scope of impact: Your organization was affected by this event, and any user hosted on the affected infrastructure may have experienced impact. Start time: Thursday, September 3, 2020, at 9:20 PM UTC End time: Thursday, September 3, 2020, at 10:35 PM UTC Root cause: A section of our service infrastructure that facilitates access to Exchange Online was operating below normal thresholds, resulting in impact. Next steps: - We're investigating what caused the impacted section of our infrastructure to stop performing as expected to help prevent similar impact in the future. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052