Thursday, June 11, 2020

M365 Service Health Notification

Microsoft

Microsoft Teams service alert

Incident information

Title: Unable to join Teams meetings or make PSTN calls.
ID: TM215947

Status

Service Degradation

Details

Title: Unable to access the Teams service or join meetings

User Impact: Some users may be unable to access the Teams service or some of its features.

More info: Users may also experience issues initiating PSTN calls and Teams Live events.

Current status: We've determined that high resource utilisation within the Teams infrastructure in our North America data centre's resulted in impact to the service. We've connected the service to additional, healthy infrastructure to expedite the recovery and are monitoring the service while recovers.

Scope of impact: Impact is specific to calls, meetings or Teams Live events initiated from the North America region.

Next update by: Thursday, June 11, 2020, at 4:00 PM UTC

Thank you,
The Microsoft team

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