M365 Service Health Notification

Microsoft 365 suite service alert Incident information Title: Access issues or degraded performance for multiple Microsoft 365 services in Brazil ID: MO215116 Status Service Restored Details Title: Access issues or degraded performance for multiple Microsoft 365 services in Brazil User Impact: Users may have experienced access issues or degraded performance while connecting to multiple Microsoft 365 services. More info: Impact services included but were not limited to; Microsoft Teams, Skype, OneDrive and Outlook.com. Final status: We've determined that the service has recovered and issue is resolved as of 1:05 PM UTC, Wednesday, June 3, 2020. We're working with a third-party Internet Service Provider (ISP) to identify the underlying root cause of this issue. We'll update this communication if additional information becomes available. Scope of impact: Impact was specific to a subset of users located in Brazil. Start time: Wednesday, June 3, 2020, at 10:05 AM UTC End time: Wednesday, June 3, 2020, at 1:05 PM UTC Root cause: A networking issue resulted in impact to users attempting to access multiple Microsoft 365 services. Next steps: - We're working with the third-party ISP to analyze performance data and trends on the affected systems to identify the underlying root cause. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052