M365 Service Health Notification

Microsoft 365 suite service alert Incident information Title: Timeout errors when attempting to access the Office 365 Admin Portal ID: MO215651 Status Service Restored Details Title: Timeout errors when attempting to access the Office 365 Admin Portal User Impact: Users may have experienced timeout errors when attempting to access the Office 365 Admin Portal. Final status: We've identified that impact to the Security & Compliance Center persists, the issue will continue to be tracked under MO215669. We've confirmed that impact with the Office 365 Admin Portal has been mitigated. Scope of impact: Impact was specific to users served through the affected infrastructure in the EMEA region. Start time: Tuesday, June 9, 2020, at 9:25 AM UTC End time: Tuesday, June 9, 2020, at 10:09 AM UTC Root cause: An unexpected spike in user activity resulted in a section of infrastructure, responsible for directing access requests, to perform below acceptable thresholds. Next steps: - We're reviewing our code for improved performance and potential automated recovery options to reduce or avoid similar impact in the future. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052