Details
Title: Any users seeing delays or timeouts within SharePoint Online sites
User Impact: Users may experience intermittent delays or navigation errors when accessing SharePoint Online sites.
Final status: We've completed our efforts to rebalance the load and confirmed impact is mitigated after monitoring telemetry.
Scope of impact: Any user attempting to access SharePoint Online sites hosted on the affected infrastructure may have been impacted.
Start time: Thursday, July 9, 2020, at 9:54 AM UTC
End time: Thursday, July 9, 2020, at 10:29 PM UTC
Root cause: An unexpected increase in traffic to a portion of infrastructure that facilitates SharePoint Online site requests, resulting in impact
Next steps:
- We're continuing to investigate the underlying root cause which resulted in traffic increases on SharePoint Online infrastructure.
This is the final update for the event.
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