Details
Title: Some users unable to access the Exchange Online service
User Impact: Users may be unable to access the Exchange Online through all protocols.
Current status: We've determined that a portion of mailbox infrastructure that hosts user content isn't working as expected isn't working as expected, resulting in impact. We're restarting the affected infrastructure to potentially mitigate impact.
Scope of impact: Your organization is affected by this event. Impact is specific to a subset of users who are served through the affected mailbox infrastructure.
Root cause: A portion of mailbox infrastructure that hosts user content isn't working as expected, resulting in impact.
Next update by: Wednesday, July 8, 2020, at 7:30 PM UTC
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