M365 Service Health Notification

OneDrive for Business service alert Incident information Title: All users may experience delays or problems loading OneDrive for Business content ID: OD218298 Status Service Restored Details Title: All users may experience delays or problems loading OneDrive for Business content User Impact: Users may have experienced intermittent delays or navigation errors when accessing OneDrive for Business content. Final status: We've rerouted connections to alternate infrastructure to mitigate impact and can confirm via our telemetry the service is restored. Scope of impact: All users serviced by the affected infrastructure may have been impacted. Start time: Saturday, July 11, 2020, at 12:08 AM UTC End time: Saturday, July 11, 2020, at 1:09 AM UTC Root cause: A high volume of resource requests was causing users to experience intermittent latency and navigation errors. Next steps: - We're investigating what caused the excessive resource requests procedures to find ways to prevent this problem from happening again. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052