M365 Service Health Notification

Microsoft Teams service alert Incident information Title: All users can't join Microsoft Teams meetings via the join link in Internet Explorer 11, Safari, and Firefox ID: TM219486 Status Service Restored Details Title: All users can't join Microsoft Teams meetings via the join link in Internet Explorer 11, Safari, and Firefox User Impact: Users may have been unable to join Microsoft Teams meetings via the join link in Internet Explorer 11, Safari, and Firefox. More info: As a workaround, users may have been able to use the Edge or Chrome browser to join meetings via the join link. Final status: We've identified that a recent configuration change intended to update Microsoft Teams infrastructure unexpectedly resulted in impact. We've reverted the offending change and confirmed via monitoring and with affected users that this action successfully resolved the issue. Scope of impact: Any user attempting to join meetings via the join link in Internet Explorer 11, Safari, and Firefox may have been impacted. Start time: Tuesday, July 21, 2020, at 7:00 PM UTC End time: Wednesday, July 29, 2020, at 7:36 PM UTC Root cause: A recent configuration change intended to update Microsoft Teams infrastructure unexpectedly resulted in impact. Next steps: - We're investigating why the recent configuration change resulted in impact to prevent this problem from happening again in the future. This is the final update for the event. Thank you, The Microsoft team To customize what's included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Microsoft respects your privacy. Review our online Privacy Statement. Microsoft Corporation One Microsoft Way Redmond, WA USA 98052