Tuesday, July 14, 2020

M365 Service Health Notification

Microsoft

SharePoint Online service alert

Incident information

Title: All users may experience intermittent delays or navigation errors when accessing OneDrive content
ID: SP218450

Status

Service Degradation

Details

Title: All users may experience intermittent delays or navigation errors when accessing SharePoint sites.

User Impact: Users may experience intermittent delays or navigation errors when accessing SharePoint sites.

More info: This issue may also impact Microsoft Teams users' file functionality where users may be unable to view OneDrive in channels, upload files in chats, view files, and edit files.

Current status: We're reviewing available diagnostic data, such as SQL connection data, to isolate the source of this issue. Additionally, we're working to reroute user traffic to an alternative infrastructure to potentially mitigate impact.

Scope of impact: This issue may impact all users attempting to access SharePoint Online sites.

Next update by: Tuesday, July 14, 2020, at 8:30 PM UTC

Thank you,
The Microsoft team

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